“...we didn’t have a platform that combines the process, creates automated reports, automatically boosts postings. Prior to Sprinklr, we did this all manually...”
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1M ago
How Annika’s team brought efficiencies in advertising workflow ..read more
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“IKEA is a huge ecosystem, lots of things are happening in lots of places, constantly. And I wanted to connect all the dots and feed those insights back to our teams..."
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1M ago
How Ferencz unified insights across 460 stores in 62 markets ..read more
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“The shift to digital is inevitable. Consumers do everything on their mobile phones… We think omnichannel CX, coupled with AI and analytics, is the only way forward.”
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1M ago
How Aalishaan’s team scaled their omnichannel customer service ..read more
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“...engage with and serve our global customers, at scale, so that we have a singular brand voice…”
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1M ago
Global Head of Social Media Care, External Tools and Systems Administration ..read more
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“…connecting different aspects from social listening to customer service metrics and creative performance on one platform.”
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1M ago
How Manolo’s team engages with their global customers effectively ..read more
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8 Customer Engagement Strategies for Firms in 2024
Sprinklr Blog
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1M ago
Learn about effective customer engagement strategies used by top brands in 2024. Discover examples and expert tips essential for every marketer. Read more ..read more
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Customer Orientation: An 8-Step Guide (+ Examples)
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1M ago
Customer orientation is aligning your business to meet customer needs and requirements. Explore an eight-step implementation guide with tips and examples ..read more
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15 Call Center Metrics Every Manager Should Track
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1M ago
Learn about key call center metrics, including their formulas, interpretation and tips for improvement. Discover how to assess call center metric monitoring tools ..read more
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Sprinklr Stories: Cyrus Hostetler
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1M ago
Internal Communications Intern Emma Dobek met with Chief of Staff and Olympian, Cyrus Hostetler. In the interview, Cyrus shares his personal journey, experiences, and passions that drive our business forward ..read more
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AI in Social Media: How to Use it Wisely
Sprinklr Blog
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2M ago
Learn how AI in Social Media can help transform your online brand presence. Explore 10 practical ways to leverage AI for greater engagement and success ..read more
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