Visit the Treehouse Innovation Futures Lab at LegalTechTalk 2024! What will the future of the legal sector look like? How will the relationship between the legal profession and technology develop? How should the world of law transform to better meet customer needs? In the Treehouse Innovation Futures Lab at LegalTechTalk 2024, we’ll be exploring all of these questions and more. We’re so excited to be an official partner of this legal transformation event, happening on Thursday 13 and Friday 14 June at the Intercontinental O2, London. The Futures Lab will be a living collaborative space that br ..read more

As emerging technologies like generative AI continue to evolve at an incredible rate, so do customer needs and expectations. This makes it more important than ever for businesses to stay close to customers and invest in innovations that will set them apart. The world’s most successful businesses excel at consistently doing the following: Making sure they’re solving the right problems, not just chasing sexy new technologies. Using the right AI tools and tech to develop new solutions that people will really value. Aligning their teams around new ways of working, and making it easy for customer ..read more

El Tong Partner and Design Coach @ Treehouse Innovation Jennifer Ramsey Co-Founder @ stage LLC Lawyers are client-centric by definition. They’re experts in their clients’ businesses and dedicated to meeting their needs. Regardless of their industry, every client will be facing a huge array of challenges right now – from technological disruption, to sustainability, to shifting customer expectations, and more. So there are more potential ways for lawyers to help them than ever before – and new avenues for growth for law firms. Here, Treehouse’s El Tong and Jennifer Ramsey from stage – a ..read more

This is where the magic happens in the design thinking process. It’s time to select the best ideas generated during the ideation phase and build prototypes to demonstrate how they could look. Prototyping acts as a bridge between brainstorming and execution. When you create a prototype, you enable others to visualise and interact with your idea so that you can test your assumptions and iterate to a solution that will really work. There are lots of ways to create prototypes – you could draw a sketch, ask AI to generate an image for you, shoot a quick video, make a 3D digital model, or build digi ..read more

After the empathize stage of the design thinking process comes ideation. Now it’s time to use everything you’ve learnt about your customers to start generating amazing new ideas. The ideation stage starts with generating ‘How might we…?’ statements. You take the insights you’ve formed about what matters to your customers, and use them to create open-ended questions that will spark innovative and creative solutions. (For help writing yours, check out the How Might We Generator on Sprintbase). There are a few rules to keep in mind to help get the most out of the ideation phase: Involve diverse ..read more

Design thinking is all about building a deep understanding of your customers and their experiences, and then designing products and services that meet their unmet needs. But how do you build that connection? How do you find out what your customers think, want and feel?  It starts with the first stage of the design thinking process: Empathize. Human-centred design puts the people you’re designing for at the centre of everything you do. During the empathize stage, you’ll build a deeper, more holistic awareness of what your customers care about, which will help you uncover their true, underl ..read more

The extraordinary rate of technological change we are experiencing right now is being felt in virtually every sector. With around 250 new artificial intelligence (AI) applications launching every week, the challenge to ‘stay current’ is overwhelming. What’s more, as the possibilities of technology evolve, so do the needs and expectations of customers, at equal speed. This magnitude and pace of change will lead to disruption for many businesses. And this is especially true for industries that rely on human knowledge, creativity and human expertise to create value – think financial services, hea ..read more

Steve is part of the leadership team at Treehouse Innovation, an expert facilitator and design thinking specialist. Steve has worked with clients including Accenture, Google, Janssen, Salesforce and DLA Piper. He specialises in working with people to develop the leadership, teamwork and innovation skills they need to succeed. He is passionate about helping leaders and their teams design great products and services, provide rewarding careers, and solve strategic organisational problems. Leadership has always been difficult, but it’s perhaps more challenging now than it has ever been. Problems ..read more

Economic downturns can be challenging for businesses, but they also create unique opportunities for innovation. In this post, we explore the strategies businesses can use to innovate in an economic downturn and provide examples of companies that have successfully implemented them. 1. Focus on streamlining operations and customer-centric innovation to innovate cost-efficiently During an economic downturn, businesses must focus on cost-efficient ways to innovate. Doing this means identifying areas where they can reduce costs while improving their products or services. One strategy is to focus on ..read more

Ever since the pandemic hit, businesses everywhere have been trying to establish how to make hybrid working work for them. Having a mix of remote working and office working is now the norm, and it’s not going anywhere. To remain successful and competitive, businesses need to embrace the hybrid working model and figure out how to make a hybrid workplace a success. As an innovation consultancy working with organisations around the world, we’re used to having to navigate the hybrid challenge ourselves. Whether it’s arranging design thinking training for a globally dispersed team, bringing people ..read more