Digital accessibility compliance is complex, especially for organizations doing business on a global scale. Markets around the world have adopted their own accessibility regulations, and to operate internationally, organizations must simultaneously adhere to multiple international mandates. Managing compliance across a diverse set of jurisdictions can be challenging—and if you’re unsure where to start, we’re here to help. In this post, we’ll provide an overview of notable international accessibility laws and standards and offer some quick tips for streamlining the management of a global digit ..read more

If there’s one part of your e-commerce experience you really don’t want to break, it’s your checkout flow: the path users take to complete a purchase. And for customers with disabilities, accessibility barriers in your checkout flow are barriers to buying. Importantly, designing an accessible checkout experience goes beyond ensuring shoppers can enter their credit card details. Before they’re ready to pay for merchandise, most people want to review the contents of their cart to confirm they’ve selected the right items. When this information isn’t accessible to users of assistive technology (AT ..read more

Read More about How Level Access Acquiring UserWay Transforms The Web Accessibility Market other notes that may interest you   eSSENTIAL Accessibility Expands Leadership Team With New VP of Accessibility Digital accessibility leader taps industry veteran Tom Babinszki to scale education programs”¦ Learn more Inclusive Digital Marketing: Insights From Our CMO Companies invest countless hours and millions of dollars creating impactful, conversion-driving digital”¦ Learn more Digital agencies need strong digital accessibility partners This blog was contributed by Kyle Pelligrino ..read more

Title III of the Americans with Disabilities Act (ADA) requires that places of public accommodation are accessible to people with disabilities. And the U.S. Department of Justice, as well as many courts, have interpreted “public accommodations” to include websites—not just physical spaces. As a result, many organizations have received demand letters or been served lawsuits claiming that the accessibility issues on their websites constitute violations of the ADA. The rate of litigation has been particularly staggering in recent years: roughly 14,000 web accessibility lawsuits were filed from 20 ..read more

If you found this blog, you may have recently received a demand letter claiming your website is in violation of the Americans with Disabilities Act (ADA)—or maybe you learned about a web accessibility lawsuit targeting a similar organization, and now you want to take steps to protect your own business. That’s a wise decision. The ADA doesn’t just mandate the accessibility of physical spaces: the U.S. Department of Justice (DOJ), as well as many courts, interpret it to also apply to the digital world. So, if people with disabilities can’t use your organization’s website, you might find yoursel ..read more

It’s undeniable: e-commerce is a crucial aspect of modern retail. By embracing e-commerce, brands have the potential to connect with a large, global audience that’s ready to purchase. However, many brands and retailers are limiting their reach by not creating equitable and accessible e-commerce experiences for people with disabilities—a market segment that controls more than $490 billion in discretionary spending in the U.S. alone. Neglecting digital accessibility can not only harm a brand’s reputation, but also pose legal risks that can negatively impact its bottom line. In this blog, we’ll d ..read more

Unified solution poised to transform digital accessibility programs of every size and scale Arlington, VA, March 20, 2024 — Level Access, the leading provider of digital accessibility solutions, has completed its acquisition of UserWay, a pioneer in accessibility AI technologies. The acquisition signals the next evolution of digital accessibility by unifying Level Access’s industry-leading platform and unparalleled expertise with advanced automated remediation technology. “Our vision for a comprehensive digital accessibility solution will empower organizations of all sizes and of all complexit ..read more

The day we’ve been waiting for has finally arrived! We have completed our acquisition of UserWay, a pioneer in accessibility AI technologies. And we couldn’t be more excited! This acquisition marks an important moment for our industry, signaling the next evolution of digital accessibility. For the last few years, we’ve observed the rapid expansion and adoption of digital accessibility across industries, and around the world. As industry leaders, we’ve watched that acceleration with pride, while formulating a vision for a new generation of digital accessibility solutions that will equip e ..read more

Accurate, detailed product information is an essential part of any successful e-commerce experience. But if e-commerce sites aren’t created with accessibility in mind, many would-be customers may be unable to get the facts they need to make purchasing decisions—resulting in lost revenue opportunities for retailers. So, how can designers and content authors showcase products effectively for all online shoppers? In part two of her “Elevating E-Commerce Accessibility” video series, accessible design expert Dana Randall explains how to create product listing and product detail pages that enhance e ..read more

The accessibility of an e-commerce experience can make—or break—its success. If potential customers can’t navigate a check-out flow, or access key product information, they’re unlikely to make a purchase. And many of the choices that shape an e-commerce site’s accessibility are made by designers. In her video series, “Elevating E-Commerce Accessibility,” accessible design expert Dana Randall shares bite-sized, actionable tips designers can use to bring inclusive e-commerce experiences to life. The first installment in this series, covering template design, is now available below—and stay tuned ..read more