For our most recent consumer index report, we surveyed 1,000+ QSR and fast-casual customers, delving into key touchpoints that elevate dining experiences – self-service kiosks, web and mobile ordering, and delivery and pickup services ..read more

Afraid kiosks will hurt the human-side of your business? Learn how to strike the perfect balance with kiosk implementation to ensure your brand has the right mix of digital solutions and human interaction ..read more

In previous articles, we’ve focused on localizing your OMS and embracing hyper-local marketing. In this article, we outline the steps on how to craft experiences for a global audience that both remain true to your brand and also connect with people in international markets ..read more

If you’re thinking about your QSR’s digital transformation and global expansion, you know there are many moving parts in the process. One of the core factors in both digital transformation and international expansion is your tech stack. Technology systems that are robust, flexible, scalable, and streamline are essential to continued growth. In this article, we’ll examine how you can create a tech system that will promote sustainable international growth.  ..read more

Restaurant technology leader to attend NRF 2024, share vision for continued support of digital transformation journeys in line with retail’s digital evolution ..read more

Self-service has been around for years in the restaurant industry, and we’re not just talking about helping yourself from the buffet or salad bar. In Europe and Asia, self-service kiosks have been a common sight for much longer than they have in North America. And here’s a little secret: Self-service tech can solve more than one restaurant problem. In this article, we’ll talk about the most common self-service tech options and how restaurant operators can use them to reduce costs while improving guest experience ..read more

This year, 64% of Americans are planning on ordering at least part of their holiday meal from a restaurant; 37% will have the restaurant do the entire meal. Meanwhile, regular and local customers are out shopping, doing errands, and stopping by their favorite QSR and fast-casual restaurants. How can restaurant operators plan for a successful holiday season? And what can they do to turn this seasonal surge into long-term increases? In this article, we’ll discuss 9 expert tips to making the most of the holiday rush ..read more

In the last few years, several QSR brands have started piloting AI-powered recommendation engines in their kiosks and apps. What are the benefits of using recommendation engines in self-service kiosks? And how do they boost profit? In this article, we’ll answer those questions ..read more

C-stores are facing an unprecedented amount of new challenges from consumers. Learn what they are and how c-store brands can overcome with tailored technology and loyalty strategies ..read more

Learn how kiosk recommendation engines can deliver personalized, phygital experiences for your guests that will put more profits in your pockets & higher customer lifetime value ..read more