Last week, I spoke to a customer who returned to Ordoro after a brief but challenging affair with NetSuite. Here’s what happened. This customer had been using Ordoro for almost a decade. And during that time, they scaled their business several folds, processed thousands of orders through our shipping app, and tracked hundreds of products, kits, and bundles through our inventory app. Mid-last year, they felt like they had outgrown Ordoro, and decided to explore what else is out there. They encountered NetSuite, and the sales rep did a great job selling them on fancy bells and whistles. So, they ..read more

Every business has its own way of learning about what the competition is up to. But what does it look like when it’s done at Amazon scale?  Last week the Wall Street Journal broke a story about Amazon’s “Project Curiosity” which was set up to learn about their rivals – Walmart, eBay, Flipkart, FedEx, etc.1 Amazon registered a subsidiary called Big River Services International, operating secretly under the guise of an ecommerce seller. Big River, generating about $1 million annually, used its operations across various marketplaces like eBay, Shopify, Walmart, and Amazon to collect pricing ..read more

Exciting news… we’re on the lookout for another Ordoro-naut to join our team! 2024 has been a year for the books and we’re pumped to grow our stellar Support Team! As many of you know, customer support has always been a top priority for Ordoro — our founders even used to answer the phones themselves. We’re all about prioritizing quick, high-quality, and empathetic responses!  Know someone perfect for the role? Or itching to join our fun/quirky team? Check out the position details here! Updates Dark Mode is Here Ordoro… but dark. Must we say more?! Easily switch up your display for a myst ..read more

This week, Amazon implemented a new “low inventory fee” targeted at merchants utilizing FBA (Fulfilled by Amazon) services. Here’s an overview of how this fee works and its implications for businesses. How this Fee Works Amazon’s system calculates the days of supply for each product stored in FBA, which involves dividing the stock level by the daily shipped quantity. If a product’s days of supply fall below 4 weeks (28 days) within both a 30-day and a 90-day window, the merchant is required to pay the low-inventory-level fee for that specific product. You can learn more about the fee here. Why ..read more

Updates Massive Presets Enhancements – Editing, Creating, and More! It’s finally happened! We’ve overhauled our Shipping Presets prototype into a robust feature that now allows users to edit the values of each property in a preset as well as create presets from scratch!  This upgrade is available now in your Ordoro account and plays nicely with any existing presets you’ve already created! Amazon UK Integration Ordoro now supports Amazon UK! Cheers! Do you have a Unified NA Amazon account? With this update, you will need to add Amazon US, Amazon CA, and Amazon MX as individual sales ..read more

Ecommerce aggregators play a vital role in nurturing the small-business ecosystem. Despite the current challenges they face, there is optimism for a turnaround. Recent events such as Thrasio, an Amazon aggregator, filing for bankruptcy, and Win Brands Group, a Shopify aggregator, downsizing its workforce by 50%, highlight the turbulence in this space. The Big Boom of Ecommerce Aggregators These aggregators surged in popularity in 2020 and 2021, driven by the boom in ecommerce during the pandemic and favorable interest rates. Their fundamental strategy was solid: acquiring promising small ecomm ..read more

The $800 de minimis limit gives Temu and Shein a huge tax advantage over US-based ecommerce sellers. If you are unfamiliar with de minimis, here is what it means. When you import goods into the US, you can do it tax-free if the value is under $800. Temu/Shein benefit from this rule. Since they are shipping directly to you from the manufacturer in China. They don’t pay taxes on your orders below $800. Shein paid $0 in tariffs in 2022, while H&M paid $205 million, and The Gap paid $700 million. WSJ estimates that de minimis resulted in $67 billion less taxes. 1 The Background on De Minimis T ..read more

Updates Amazon Tracking Number Writeback Enhancements For Amazon orders shipped with other carriers — like USPS, FedEx, and UPS — tracking info is instantly synced to Amazon. This does not include shipped orders via Amazon SFP. Emails Sent via Ordoro Must Comply with DMARC Standards If you communicate with your customers via Ordoro (invoices, RMAs, etc) you will need to make sure your DKIM keys are up to date. It sounds a bit scary, but don’t worry — we’ve got your back. Check out this handy support article for more info on how we can help get you configured properly if you’re affected by this ..read more

We don’t have flying cars yet! But drone delivery is becoming a reality for 75% of the population in Dallas-Fort Worth. This development is a dream come true for those of us fascinated by the prospects of last-mile delivery innovations. Ever since Jeff Bezos introduced the idea of drone delivery in 2013, the anticipation for drones to handle package deliveries directly to our front yards has been building. After a decade, this vision is materializing, marking a significant leap forward in ecommerce logistics. The challenges of last-mile delivery are well-documented, from navigating traffic con ..read more

The Wall Street Journal reports a notable shift among retailers back towards the Just-In-Time (JIT) inventory management model, signaling a return to strategies that prioritize efficiency in operations.1 The main idea of JIT is that you push the inventory replenishment as close to the demand window as possible. For those of us passionate about inventory management, the appeal of JIT is clear: it allows for maintaining minimum stock levels, thereby reducing the capital tied up in inventory and minimizing the risk of being left with obsolete stock should demand patterns shift unexpectedly. Yet ..read more