This partnership with TNCs (transportation network companies) to complement NJ TRANSIT’s paratransit program is called the Access Link Riders’ Choice Program Pilot, and it officially launched in May 2023 in 2 of 5 service regions. With the introduction of these non-dedicated resources for paratransit service, OTP for participating and non-participating customers has improved by up to 20 ..read more

Official rules for the Uber Earner End of Year Sweepstakes ..read more

Protect both high- and low-traffic services from load surges, without configuration – in part 2 of our series on Cinnamon, we dive into the specifics of how it uses the century-old technique of a PID controller to determine how much traffic to shed ..read more

With the new meal planning feature on Uber Eats, office managers and administrators now have a comprehensive tool for managing meals for large groups. This feature allows them to set up and customize multiple daily options in advance, making the lunchtime experience more enjoyable and hassle-free for employees ..read more

Dive into the world of protecting services from load surges in this 3-part series, and read how Uber is applying century-old techniques to make a very performant load shedder, both protecting the service and prioritizing the most important traffic ..read more

Nil panics crashing your Go services? We’re excited to announce NilAway, our effective, low-latency, automated, open-source tool for nil panic detection at Uber scale. Read how NilAway helped eliminate >3K daily panics for a single critical service ..read more

Terms and conditions for US Holiday program and sweepstakes ..read more

Terms and conditions for United States Holiday Program Sweepstakes ..read more

The Seattle Gig Worker Premium Pay Ordinance, effective from June 26, 2020, to November 1, 2022, provided additional compensation for gig workers in Seattle, with rates varying based on pick-up and drop-off points. The ordinance granted workers protection against retaliation for asserting their rights and allowed them to file complaints with the Seattle Office of Labor Standards (OLS) or pursue civil actions for violations, including denials of premium pay and retaliatory actions by employers like Uber. The prohibition on retaliation encompassed actions such as reducing service areas, courier ..read more

Seattle Independent Contractors have specific rights, including the right to receive a written notice outlining proposed work terms and payment conditions before commencing work, timely payment according to contract terms, or within 30 days if unspecified, and detailed, itemized payment information. Covered individuals, self-employed contractors in Seattle without employees, performing work for a commercial hiring entity and anticipating at least $600 compensation, have protection against retaliation for exercising these rights. Complaints can be filed with the Office of Labor Standards (OLS ..read more