If failure is not an option, neither is success - Seth Godin ..read more

Some of the stories in this issue touch on the cost of innovation—whether it’s the price of success, the consequences of failure, or the uncertain outcomes of new initiatives ..read more

This is a guest post by Juanjo Rodríguez, founder and CEO of The Hotels Network. Understanding how AI can enhance guest experiences is crucial. Juanjo's insights into the role of AI voice assistants show how the future of hotel service is already here, ready to be implemented today ..read more

Some of the stories in this edition explore how passion and identity influence travel. Branded hotels and "passion travel" create more personalized experiences that align with guests' lifestyles and values. These trends reflect the growing influence of the creator economy, where personal brands and travel are increasingly connected ..read more

Jeff Bezos is somewhere on a yacht right now because he made it easy for consumers to compare apples to oranges in an apples-to-apples way ..read more

"The future is already here; it's just not very evenly distributed." — William Gibson (science fiction author). From how to identify valuable startup insights to the unpredictable nature of tech predictions to the rise of meme apps. I hope you enjoy this week’s newsletter ..read more

"Everyone has a plan until they get punched in the mouth." — Mike Tyson Many stories in this newsletter touch upon the power of execution. I hope you enjoy it. Thank you to Dune7 for sponsoring this newsletter. The organic marketing landscape is shifting. In an AI-dominated world, how do you ensure your marketing efforts continue to drive ROI? Dune7 is an organic marketing & growth agency for ambitious travel & tech brands. Through our Customer First Search framework, we increase qualified traffic & revenue by meeting your customers wherever they are in the purchase path. Get i ..read more

Many stories in this newsletter highlight the power of authenticity. From genuine in-person connections to Oslo's compelling and honest anti-ad, to honest values and answers, I hope this newsletter resonates with you. If it does, please share it. Have a great summer, y'all! Thank you to Kantox for sponsoring this newsletter. Announcing the Travel Finance Report! Kantox, a BNP Paribas company and leader in Currency Management Automation software, shares an exclusive report with industry insights and best practices for travel treasurers. With clients in 75+ countries, such as Hotelbeds and L ..read more

Today's newsletter covers a wide range of topics, from the latest travel projections to resolving cofounder conflicts, and lots in between. I hope you enjoy it. To all those in the Northern Hemisphere, happy almost summer —when everyone else relaxes and travel professionals shift into high gear! Thanks to Propellic for sponsoring this newsletter. Travel marketing has evolved rapidly post-pandemic, but travel companies haven't kept up. Wasted budgets, marketing that doesn't align with traveler intent, over-reliance on a single channel, and reporting on vanity metrics - it's a mess. Here's t ..read more

2023 results 1. Revenues With the exception of Trivago, all companies increased their revenues from 2022 to 2023. Year-on-year revenue ranged from -42% (Trivago) to +113% (Trip.com). Compared to 2019, only lastminute.com and Trivago had revenues below pre-COVID. Airbnb doubled its revenues in 2023 compared to 2019. eDreams data shown for 2017-2022 is the calendar year, and for 2023, it’s the Fiscal Year (ending in March of the following year). MakeMyTrip data shown for 2017-2021 is the calendar year, and for 2022-2023 it’s the Fiscal Year (ending in March of the following year) Trip.com s ..read more