8 Fullproof Methods of Collecting In-App Feedback [+Tools]
UXPin Blog » User Research
by UXPin
7M ago
In-app feedback is a user review or rating of their experience with an app that’s collected while the user performs a task in the app. Designers or product managers place a widget or a pop-up in the app to learn what a user thinks and feels about the app. It helps to streamline app UX and prevent user churn. In this article, we will discuss best practices, tools, and techniques for collecting in-app feedback. Let’s start. Key takeaways: In-app feedback refers to user feedback collected from real users in the exacvt moment they’re using an app. It helps designers stay close with users, get i ..read more
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What is User Feedback?
UXPin Blog » User Research
by UXPin
7M ago
User feedback is collecting opinions of real users about their experience of using the product that designers want to create or already created. After people use the product, they share what they like about it or what was confusing. Such information helps designers understand the user’s perception of the product and make it more enjoyable and useful for the people who use it. Get accurate user feedback using advanced prototypes during the design process to iterate and improve before the product development phase. Create your first interactive prototype with UXPin. Sign up for a free trial ..read more
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Assumptions Mapping – How to Remove Guesswork Out of Design
UXPin Blog » User Research
by UXPin
9M ago
Assumptions mapping is important because it creates awareness of team members’ assumptions and potential associated risks. By making assumptions explicit and visible, teams can critically evaluate their validity and test them through research and validation methods. This approach fosters a more user-centered, data-driven design process, improving outcomes and user experiences. Test your user assumptions and get meaningful results with interactive prototypes from UXPin, an end-to-end design tool for creating advanced prototypes and handing them off to development. Sign up for a free trial. B ..read more
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What is Desk Research? Definition & Useful Tools
UXPin Blog » User Research
by UXPin
9M ago
Desk research typically serves as a starting point for design projects, providing designers with the knowledge to guide their approach and help them make informed design choices. Make better design decisions with high-quality interactive UXPin prototypes. Sign up for a free trial to explore UXPin’s advanced prototyping features. Build advanced prototypes Design better products with States, Variables, Auto Layout and more. Try UXPin What is Desk Research? Desk research (secondary research or literature review) refers to gathering and analyzing existing data from various sources to inform ..read more
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Heuristic Evaluation – The Most Informal Usability Inspection Method
UXPin Blog » User Research
by UXPin
1y ago
Design teams commonly use Jakob Nielsen’s heuristics to evaluate human-computer interaction because they provide a comprehensive user experience audit. A heuristic evaluation explores ten critical facets of a product’s user experience, allowing design teams to focus on specific usability problems within user interfaces and interactions. Get accurate insights about your product’s usability performance using advanced prototypes that look and feel like the final product. Sign up for a free trial to discover interactive prototyping with UXPin. Build advanced prototypes Design better products wi ..read more
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What Are User Pain Points?
UXPin Blog » User Research
by UXPin
1y ago
User pain points are the foundation for every design project. Solving these problems creates business value while enhancing a product’s usability and desirability. The best way to identify customer pain points is through comprehensive prototyping and usability testing. Designers use test results, plus insights from other UX research, to iterate on solutions to solve these problems. Use the user pain points you discover after reading this article and apply them during your prototyping process. Build highly interactive prototypes in UXPin Sign up for a free trial and build your first prototype ..read more
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Task Analysis – How to Find UX Flaws
UXPin Blog » User Research
by UXPin
1y ago
A task analysis is a vital user research method for understanding how users complete tasks, including what triggers them to start, their actions, and how they know when it’s complete. Mapping these tasks allows designers to empathize with users by analyzing their actions, struggles, and environmental influences while pinpointing opportunities within user flows to improve a product’s user experience. Table of contents What is Task Analysis? What is the purpose of a task analysis? Types of Task Analysis Hierarchical Task Analysis Cognitive Task Analysis When to Conduct a Task Analysis H ..read more
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Competitive Analysis for UX – Top 6 Research Methods
UXPin Blog » User Research
by UXPin
1y ago
A UX competitive analysis is a crucial part of UX research. It’s an opportunity for designers to leverage what works, avoid what doesn’t, and identify gaps to gain a competitive advantage.  A UX competitor analysis can also help designers understand their users better. By looking at the competition through customers’ eyes, UX researchers can empathize better to discover what excites and frustrates them. Table of contents What is a UX Competitive Analysis? Why Should You Do a UX Competitive Analysis? What’s the Purpose of a UX Competitive Analysis? Building a new Product or Feature Ide ..read more
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How to Do a Service Safari in 5 Easy Steps
UXPin Blog » User Research
by UXPin
2y ago
A service safari allows design teams better to understand competitors, users, and their own product. This service experience offers valuable insights for very little investment, making it an essential tool during the early stages of the design thinking process. This article looks at the pros and cons of a service safari, how to plan and run one, and what you can expect from the results. Table of contents What is a Service Safari? Who Does a Service Safari? When to do a Service Safari? The Purpose of a Service Safari Pros and Cons of a Service Safari 5 Steps for Conducting a Service Safar ..read more
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UX Research Cheat Sheet
UXPin Blog » User Research
by UXPin
2y ago
UX research is the bedrock for any design project. UX designers and researchers must gather insights about the market, competitors, and, most importantly, users. This research continues throughout the design process as designers test ideas and gather feedback from participants and stakeholders. To be a good UX designer, you must be inquisitive and an active listener to truly understand your market and user needs. In this UX research cheat sheet, we explore the research designers conduct at various stages of the design process and methods to gather and analyze data. Table of contents What ca ..read more
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