Last Updated on January 31, 2024 Imagine a customer visiting your website for the first time and instantly greeted by a friendly virtual assistant, ready to answer any of their questions and guide them toward a purchase. There is no waiting, no calls put on hold, or no navigating confusing menus — just quick, efficient, [...] The post FAQ Chatbot: Benefits, Types, Use Cases, and How to Create appeared first on Kommunicate Blog ..read more

Last Updated on January 12, 2024 Table of Contents It is the year 2025. You are visiting your local clinic, waiting for your doctor’s appointment which is scheduled to begin sharp at 11. The nurse guides you into the doctor’s visiting room, and the doctor starts to record your entire interaction with them on an [...] The post The Essential Guide to HIPAA Compliance in Healthcare Chatbots appeared first on Kommunicate Blog ..read more

Last Updated on January 5, 2024 Table of Content If you ask any business owner about the area that they would most like to automate, in a majority of cases, it would be customer support. Chatbots, virtual assistants,  and today, LLMs, all are competing against the headset-wearing bunch. And with LLMs, it looks like the [...] The post LLMs: The Future of Customer Service Chatbots appeared first on Kommunicate Blog ..read more

Last Updated on January 3, 2024 Generative AI leapfrogged in 2023, and no, that is no understatement. New tools were coming into the market every single day, and we introduced 2 new features into our product based on generative AI – The Website scraper and Document scanner. 2024 is going to be no different. We [...] The post Top Generative AI Trends to Watch out in 2024 appeared first on Kommunicate Blog ..read more

Last Updated on January 2, 2024 Since the launch of ChatGPT last year, Generative AI has heralded the dawn of a new era. Some were skeptical that Generative AI would take their jobs, and, in some cases, it proved them right. But we here at Kommunicate are hopeful optimists. We know that Generative AI is [...] The post Top Generative AI Practical Applications For Business in 2024 appeared first on Kommunicate Blog ..read more

Last Updated on December 27, 2023 Generative Artificial Intelligence (Generative AI) can be rightly called a dynamic force that is reshaping how products are conceived, developed, and refined. For seasoned product managers steering the course of large enterprises, understanding and harnessing the power of Generative AI is no longer a luxury—it’s a strategic imperative. What [...] The post Implementing Generative AI – A Step-by-Step Guide for Product Managers appeared first on Kommunicate Blog ..read more

Last Updated on December 21, 2023 In the age of empowered customers, delivering exceptional service is no longer optional, it’s the key to driving loyalty and success. When customer service is prioritized, companies enjoy a ton of benefits: more loyal customers, more positive reviews, and more revenue. And that’s why focusing on customer service is [...] The post Unleashing Strategies MAANG Companies Use to Improve Customer Service appeared first on Kommunicate Blog ..read more

Last Updated on December 19, 2023 Everyone likes the story of David v/s Goliath. Or the movie Rocky Balboa. The small guy taking on the big guns. A company of 180+ v/s a company of 32. A company that was founded a decade ago v/s a company that started in 2019. Yup, we are talking [...] The post Kommunicate Vs Tidio: A Head-to-Head Comparison for Customer Support appeared first on Kommunicate Blog ..read more

Last Updated on December 16, 2023 Here are our major updates from the month of December: 1. Multilingual capabilities on Document Scanner and Website Scraper: We are excited to announce that we have made our Document Chatbot Trainer & “Web Chatbot Trainer” multilingual. You can now train the Bot as per the document/website language by [...] The post Here’s Whats New From December 2023 || Kommunicate Product Updates appeared first on Kommunicate Blog ..read more

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