One of many things that was so wonderful about our recent CNA Fest is that it put a real focus on CNAs and gave them an exclusive opportunity to be seen, heard, and celebrated. But how many of you went home and back to work and felt invisible? There are many reasons you may feel The post The Invisible CNA appeared first on NAHCA | The CNA Association ..read more

Service recovery in healthcare is a process designed to identify where service has failed the customer, then rectifying the issue to regain trust and loyalty from the customer which will keep them returning to your company for the care they are seeking. So, put in a simpler way, service recovery is making right what went The post What You Need to know About Service Recovery appeared first on NAHCA | The CNA Association ..read more

You’ve probably seen the commercial on TV. Happy older adults talking about their plans for the summer and fall and the fun things they’ll do. Then the screen gets dark, and a dire warning appears about the dangers of RSV to people over 60. You may be wondering what this is and what it means The post The ABCs of RSV appeared first on NAHCA | The CNA Association ..read more

Loneliness and isolation are felt by millions of people everyday, even with the population in the United States now estimated at 335.1 million, according to the US Census Bureau. Unfortunately, feeling alone, isolated, disrespected, unappreciated, and unrecognized is felt not only in our personal lives but also in our professional lives. One profession I am The post The Power of Togetherness appeared first on NAHCA | The CNA Association ..read more

What’s in a name? Everything! From a very young age, we are taught to show respect to others when we are addressing them. When speaking with or responding to people, we use words such as Ma’am, Sir, Mr., Mrs., or Miss as a display of courtesy and respect. This rule of life also applies in The post What’s In A Name? appeared first on NAHCA | The CNA Association ..read more

Oh the places we can go! I hope to see all of us go to NAHCA CNA Fest 2023 in Little Rock, Ark! We can come together as CNAs to share our passion and celebrate our achievements. For those of you who have been to CNA Fest, let’s feel that excitement again and invite others The post My First CNA Fest appeared first on NAHCA | The CNA Association ..read more

If you think of whooping cough, or pertussis, as a childhood illness, think again. Adults of any age can contract this condition. In fact, in 2019 nearly 25 percent of reported whooping cough cases in the United States were in people aged 20 or older. This illness can make you quite sick, and two-thirds of The post Whooping Cough’s Not Just for Kids: What You Need to Know appeared first on NAHCA | The CNA Association ..read more

Here are 10 facts about monkeypox that will help you spot it and prevent it. The post 10 Facts About Monkeypox appeared first on NAHCA | The CNA Association ..read more

A new quality improvement tool helps CNAs communicate things to other clinicians. The post Did You Have Water Today? appeared first on NAHCA | The CNA Association ..read more

As I watched those brave soldiers, I found myself thinking of the brave CNAs putting on their armor (PPE) and considering their choice of weapons—only a gait belt and a walkie-talkie. These CNAs march to the frontline to protect their kings and queens. The post We Are Warriors appeared first on NAHCA | The CNA Association ..read more