Have you ever felt like your company's data is not being used to its full potential? Many contractors face this challenge due to the multiple systems they use to store their data. In today's digital age, data is invaluable, but it's only useful if you can gain insights and meaning from it. That's where the Microsoft Power Platform comes in. The Microsoft Power Platform is a robust collection of applications that our engineering department used as the framework for our FIELDBOSS application. It empowers FIELDBOSS customers to automate processes and harness the power of their data. From small co ..read more

When Your Star Employee Walks Out the Door, So Does Their Knowledge What Exactly is Tribal Knowledge? Tribal knowledge is all about the methods, techniques, practices, products, and customers that only a few of your most experienced or longest-serving staff are familiar with. This knowledge is rarely written down and is mostly held in the heads of a select few. Throughout a technician’s career, you invest in them through training, support, and other learning opportunities to help them continuously improve and grow their skill sets. Unfortunately, due to retirement or another opportunity, it’s ..read more

May is Mental Health Awareness Month. When you think about the dangers of the construction industry, physical risks are probably at the top of the list- working at great heights or handling heavy machinery, etc. But what about the dangers you can’t see? Anxiety, depression, and suicidal thoughts are just as dangerous to worker safety as any physical job-site threat. Startling statistics reveal that suicide has become the leading cause of death among men under the age of 45. The NAHB reports that construction workers face a higher risk of suicide compared to all other workplace-related deaths c ..read more

As a field service contractor, you need a software solution that is reliable, efficient, and user-friendly. But just as important as the software itself is the support that comes with it. At FIELDBOSS, we understand that our customers rely on us not just for our product, but for the support that keeps it running smoothly. We understand that software support is a critical issue for customers, and we have made it our mission to provide unprecedented levels of support to our users. Here are just a few reasons why FIELDBOSS is the go-to choice for customer support: 1. Experienced Support Staff: Ou ..read more

Have you ever wondered where your data goes when you store it in the cloud? Well, Microsoft Azure has got you covered! As one of the world's largest cloud computing providers (it spans every continent except for Antarctica), Microsoft Azure is responsible for storing and managing data for millions of users worldwide. But what goes on behind the scenes at these massive data centers? Here are 10 cool facts that you probably didn't know about Microsoft Azure data centers: The Azure network spans across more than 140 countries, with over 160 data center locations worldwide. This makes it one of ..read more

https://youtu.be/S7xTBa93TX8 On March 16th, Microsoft announced it’s latest AI-powered service, Microsoft ,Copilot. What is Microsoft Copilot? Microsoft 365 Copilot is an AI (artificial intelligence)-powered assistant. This virtual assistant is designed to integrate with your most used apps in the Microsoft suite and will reduce the time spent on tedious tasks, enabling your team to spend more time on the tasks that matter. What sets Copilot apart is that it's the world's first AI tool natively integrated with both Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) a ..read more

The Occupational Safety and Health Administration (OSHA) announces its top 10 most frequently cited workplace safety standards each year. OSHA publishes this list to educate employers about the most commonly cited standards so they can take necessary steps to find and fix recognized hazards before a violation occurs or someone is injured. The Top 10 most frequently cited workplace safety standards for FY 2022 were: 1. Fall Protection – General Requirements (1926.501): 5,260 violations 2. Hazard Communication (1910.1200): 2,424 3. Respiratory Protection (1910.134): 2,185 4. Ladders (1926.1053 ..read more

The FIELDBOSS “Toolbox” is all about offering you some quick tips and tricks to help make your workday more efficient while taking advantage of all FIELDBOSS has to offer. FIELDBOSS is the best way to manage your Maintenance Contracts, allowing your field service business to fulfill your contractual maintenance obligations, retain a solid and happy customer base, and create a future of guaranteed recurring revenue. In FIELDBOSS, maintenance contract billing escalation can be as simple as a few clicks. Pro tip – split the escalations in half, and set them to 6 month intervals. Clients won’t pus ..read more

Field service businesses are currently facing numerous challenges that are impacting their profitability and customer satisfaction levels. Some of these challenges include: Increased regulation Aging infrastructure Inflation, supply chain issues, rising costs of materials and labor Customer expectations Cyber security risks Skilled labour shortage FIELDBOSS can help mitigate the risks posed by these challenges and offer contractors the tools to streamline functions, improve productivity, drive revenue, and maintain their competitive edge. 1. Increased Regulation: FIELDBOSS can help contract ..read more

You're out in the field, ready to knock out a job, and BAM - no internet or service. Sound familiar?. Thankfully there is a way to avoid this dreaded scenario… A field service software with true offline capabilities; so you can keep working even when you don't have service. With offline capabilities, you're no longer at the mercy of your internet connection. You can still access all your job information, customer details, and complete tasks even in the most remote locations or during an outage. And let's not forget, time is money, and offline capabilities ensure that you're not wasting precio ..read more