If you are a B2B SaaS business looking to improve your quality of service, know more about how satisfied your customers are, and would like to keep in check the performance of your SaaS business, surveys are exactly what you need. Surveys provide the ability to uncover consumer insights and make informed, data-driven business decisions using information that’s directly from the people that matter most — your customers. Read on if you’d like to know the ins and outs of conducting a survey for your SaaS business.   The concept of a B2B SaaS survey It is well-established that giving customer ..read more

To grow your business, it isn’t important to just have an active base of customers. It is also just as important to have a set of committed, satisfied employees. Their commitment and their emotional attachment to their company are called employee engagement. A survey can be conducted to gauge the level of engagement of your employees. The survey seeks to understand the level of engagement of these employees with the organization at large. Example questions to ask in your employee engagement survey: 1. How happy are you at work, on a scale of 1 to 10?  This is a direct question and is quit ..read more

The process of creating an online survey is not as simple as it sounds. One needs to be well-versed in the process of creating an online survey to know the customer sentiment. It is important to define the purpose of the survey and it should be based on the objectives of the survey. The design of the survey must be such that it should not create more workload for the respondent but should be easy to understand and should provide the desired feedback. Here are some of the questions you can ask in an online survey.   #1 What would you like to change in our products/services? This is an inno ..read more

Online customer survey is one of the most efficient ways of gathering information. Surveys make it easy for the organization to get information pertaining to its market. They are beneficial for organizations of all sizes and categories. Creating effective surveys is essential for getting desired responses. A survey must be easy for the team to analyze and must appeal to customers to fill out the form. Here are the top 5 ways how to create effective online surveys: 1. Simplicity is key Sometimes, with a lot of styling and designing, online surveys become a hassle to fill. Moreover, customers wh ..read more

To grow your business, it isn’t important to just have an active base of customers. It is also just as important to have a set of committed and satisfied employees. Their commitment and their emotional attachment to their company is called employee engagement. A survey can be conducted to gauge the level of engagement of your employees. The survey seeks to understand the level of engagement of these employees with the organization at large. Example questions to ask in your employee survey How happy are you at work, on a scale of 1 to 10?  This is a direct question and is quite a cliche ..read more

For any restaurateur, customer satisfaction is important because satisfied customers are more likely to spread a good word about a restaurant within their immediate circle. This increases their probability of eating at that particular restaurant as they hold it in a good perception. In order to measure customer satisfaction, surveys are conducted. Surveys are conducted to gather customer feedback. This feedback reveals if they are satisfied or dissatisfied with the product or service offered. Through this medium, customers share their opinions and suggestions with the company. Why Should Resta ..read more

Investigating the characteristics of a given population with utmost precision requires a systematic search for relevant data. The search is done to have an in-depth analysis of the concerned population. There’s no better way to conduct this investigation than through surveys. Commercial companies and enterprises make use of this analysis to gain a better understanding of their likes and dislikes. The concerned authorities conduct a planned search for all relevant data. The success of marketing depends on the integrity and relevance of the data collected. It should be authentic and from the rig ..read more

To know the intent of a customer, companies have started resorting to online surveys and a lot of them have done so with extreme success. The best part about online surveys is that they are quick and easy to fill. However, there are certain elements that go into making the online survey successful, and one of them is the design of the survey itself. These are just some of the top 5 reasons why online surveys have become a boon.   Less time-consuming  Online surveys tend to be less time-consuming as compared to traditional survey methods. Imagine getting a paper questionnaire printed ..read more

The process of creating an online survey is not as simple as it sounds. One needs to be well-versed in the process of creating an online survey. It is important to define the purpose of the survey and it should be based on the objectives of the survey. The design of the survey must be such that it should not create more workload for the respondent but should be easy to understand and should provide the desired feedback. Here are some of the questions you can ask in an online survey.   #1 What would you like to change in our products/services? This is an innovative way to pinpoint the pain ..read more

Online surveys are one of the most efficient ways of gathering information. Surveys make it easy for the organization to get information pertaining to its market. They are beneficial for organizations of all sizes and categories. Creating effective surveys is essential for getting desired responses. A survey must be easy for the team to analyze and must appeal to customers to fill out the form. Here are the top 5 ways of how to create effective online surveys.: 1. Simplicity is key Sometimes, with a lot of styling and designing, online surveys become a hassle to fill. Moreover, customers who p ..read more