Saleswah CRM
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Covers articles to sales management, campaign management, lead management, how to manage transactions, processes, teams and opportunities.
Saleswah CRM
4M ago
The most widely used messaging app globally is WhatsApp. Allowing 2-way WhatsApp messaging in CRM helps resolve issues and in a timely way. This is especially true in customer service CRM, both in field service as well as in service centre automation. We had partnered with GupShup Technologies to allow you send out alerts/ notifications ..read more
Saleswah CRM
5M ago
Simply C2 mobile app helps your customer stay in touch with you at all hours in the language of their choice ..read more
Saleswah CRM
10M ago
A case for a flexible CRM report builder for creating custom reports When we built Saleswah CRM, first for sales and then for customer service– field service first and then for managing service centers handling repairs, functionality of our CRM reporting tool has always lagged the richness of the data that we captured. We have ..read more
Saleswah CRM
10M ago
Simply C2 app as a call center replacement available in 53 countries Just an announcement.The recent version of Simply C2 app is now available in Google Playstore of 53 countries including India. If you are a manufacturer of products that require after sales service, and selling to one or more of those countries, this is ..read more
Saleswah CRM
11M ago
App design learnings from our experience We are designing for truck drivers. Plumbers. Electricians. Mechanics. In addition to office workers, home-makers. In fact we have no idea who could be the next user for Simply C2. For those who do not know, Simply C2, earlier called Grahak Setu, is an app for customers to log ..read more
Saleswah CRM
1y ago
How much time do you have or wish to invest in creating a customer service management solution? Conventional wisdom A Customer Service Management Solution implementation in your company will involve massive efforts over months involving – Requirement gathering with a the help of a consultant/ system integrator – Creating technical specifications for customization – Implementing ..read more
Saleswah CRM
1y ago
We have now made Grahak Setu available to customers in the Playstore of 50 plus countries around the world. And, along with that, we have renamed it. Grahak Setu is now called Simply C2. Here’s the link in the playstore where you can download it. Please check that it is available for download in your ..read more
Saleswah CRM
1y ago
It costs you time, money and material to run customer service. Spare parts usage is among the first things you need to track. Spare parts are expensive – tracking wrong use or misuse can save you money. Read more on how to save money using intelligent spares parts management You need to ensure: The right spare ..read more
Saleswah CRM
1y ago
Service CRM implementation check-list A service CRM implementation is hard to do. Based on our experience, we put together this checklist. Hopefully this helps in your service CRM implementation. No matter if you are designing a service CRM from the ground up or simply interested in an existing service CRM implementation, follow the framework below ..read more
Saleswah CRM
1y ago
I interviewed a recent customer about why he wanted to implement service CRM in his company. What does he use Saleswah CRM for? They run a large number of service centers around the country which repair water treatment equipment of their own manufacture – dosing pumps etc. Their customers are spread all over India. They ..read more