Google Workspace administrators have several methods at their disposal to gain access to and view a user's emails ..read more

With due diligence and planning, migrating data to Google Workspace shared drives can be a smooth process, but when you're dealing with large or complex folder structures, unexpected hiccups can grind your best efforts to a halt. Knowing some of the potential pitfalls ahead of time can help ensure your migration is a success. A cautionary migration tale: Hidden files and unexpected errors A recent 85-user Google Workspace customer had a troubling experience when migrating a large folder structure from My Drive to a shared drive. The migration appeared to pass Google Drive's pre-migration chec ..read more

Combining Google Workspace’s secure-by-design architecture with Gmail’s built-in spam, phishing, and malware protection prevents 99.9% of malicious messages from entering your users’ inboxes. You might be thinking, “that’s great, but how can I prevent our outgoing emails from going to spam?” That’s where SPF comes in. Do you have an SPF record? ? SP-what? ? Sender Protection Framework Without an SPF record, recipient mail servers are unable to authenticate whether your outgoing emails are being sent from an authorized source. Domains that send email risk poor deliverability - dramatically inc ..read more

Combining Google Workspace’s secure-by-design architecture with Gmail’s built-in spam, phishing, and malware protections is an excellent way to protect your users from threats originating outside your domain… but what about threats by malicious actors who hijack your own domain to impersonate your users and launch email-based attacks against your customers, employees and brand? Worse, did you know that anyone on the Internet can send email ‘from’ your domain, and they don’t even need access to your account to do so? That’s where DMARC comes in. Do you have a DMARC policy? ? D-what? ? Domain-b ..read more

Rise Digital diagnosed the cause of Kootenay Conservation Program's mail flow and security issues, and implemented a solution using Gmail and Google Workspace to immediately make their email workflow more reliable, secure, and productive. The Challenge Prior to working with Rise Digital, Kootenay Conservation Program suffered serious email issues that hindered their productivity. They experienced constant delays, deliverability and security issues, and didn't have the knowledge or capacity to resolve them internally. They contacted Rise Digital - a Google Workspace expert who could accurately ..read more

Rise Digital analyzed Studiothink’s Google Workspace environment, and guided implementation of 57 professional recommendations to streamline workflows, strengthen data security and improve Studiothink's Google Workspace experience. The Challenge Studiothink ran its business on Gmail, Google Calendar and Google Drive for years, but never embraced Google Workspace's potential as an integrated solution or implemented its advanced capabilities. As a result, mail got delivered to spam folders not inboxes, employees wasted valuable time juggling shared Zoom accounts, and Studiothink lacked control o ..read more

Hands up if you’ve ever forgotten someone in a group email ??‍♂️ Sometimes it’s helpful to be able to email groups of people all at once, without having to remember everyone’s names. There’s an easy way to send group emails in Gmail, without needing to ask your Google Workspace administrator to create a group in the Admin Console. To send a group email in Gmail: Sign into Google Contacts at contacts.google.com. Click Create label. Assign a name to the new label and click Save. Open a contact and click the label icon beneath their name/title to select the new label. Repeat for additio ..read more

Sometimes, when we’re attending an event in Google Meet, we just want to focus our attention on the people we’re meeting with, or the content that’s being presented. It’s easy to get our own video feed or tile out of the way so we can do exactly that. To hide your own video tile in Google Meet: While in a Google Meet call: Hover over your own video feed and click Remove this tile or Minimize. Click and hold to drag the You bubble in the bottom right to the desired location. Hover over the You bubble to expand or show in a tile again. Ready to start using Google Meet? Stop wasting time ..read more

Rise Digital implemented a Google Workspace solution that enabled the Liberal Party of Canada’s 2021 campaign team to engage voters, mobilize supporters, run campaign operations and get out the vote amidst COVID-19 public health restrictions. The Challenge COVID-19 forced candidates to reimagine political campaigns traditionally driven by door-to-door canvassing, large rallies, in-person fundraising events, bustling campaign offices and physical phone banks. John Aldag knew that his ability to use technology to reach voters and run campaign operations while navigating evolving public health me ..read more

Rise Digital analyzed BenchMade Modern’s Google Workspace environment, made expert recommendations for optimal productivity and security, and designed a Gmail implementation plan that enabled the client to modernize and secure their email workflow. The Challenge BenchMade Modern ran its business on Google Workspace for years - but used a third-party IMAP service, not Gmail, for email. Frustrated by frequent outages, poor deliverability and issues with spam, spoofing and malicious messages, they engaged Rise Digital to learn how Gmail could help them improve productivity and streamline workflow ..read more