ReformIT, a Managed IT Service and Security provider (MSP) based in the UK’s cyber-capital, Cheltenham, has become the first MSP in the local area to be accredited as both a Cyber Advisor and a Cyber Essentials Certification Body. The Cyber Advisor scheme was launched by the Government’s official National Cyber Security Centre (NCSC) and the IASME Consortium, aimed at helping businesses to protect themselves from increasing cyber threats.  This new accreditation will place the firm among an elite group of Cyber Advisors and Cyber Essentials Certification Bodies across the UK, giving them ..read more

Our new partnership with media & entertainment group Global comes a year since BT’s former Enterprise and Global divisions came together to create one B2B unit connecting customers in the UK and internationally. As a group of standalone businesses that consume BT’s core assets and serve diverse industries, our UK Portfolio Businesses are an important part of BT – from the Media & Broadcast services that underpin much of the UK’s digital content to our directories businesses that underpin our critical 999 service and credit reference agencies. Many of these businesses have such a rich h ..read more

Our new partnership with media & entertainment group Global comes a year since BT’s former Enterprise and Global divisions came together to create one B2B unit connecting customers in the UK and internationally. As a group of standalone businesses that consume BT’s core assets and serve diverse industries, our UK Portfolio Businesses are an important part of BT – from the Media & Broadcast services that underpin much of the UK’s digital content to our directories businesses that underpin our critical 999 service and credit reference agencies. Many of these businesses have such a rich h ..read more

A user journey is the path that a user follows while interacting with a product, service, or system. It typically involves multiple touchpoints and interactions across various channels and platforms. User journeys are often mapped out to understand and optimize the user experience, identifying pain points, opportunities for improvement, and moments of delight. These maps can include steps such as awareness, consideration, purchase, and post-purchase activities, depending on the context of the user’s interaction. They are valuable tools for designers, marketers, and product managers to create m ..read more

The first law for AI was approved recently and gives manufacturers of AI applications between six months and three years to adapt to the new rules. Anyone who wants to utilise AI, especially in sensitive areas, will have to strictly control the AI data and its quality and create transparency – classic core disciplines from data management. The EU has done pioneering work and put a legal framework around what is currently the most dynamic and important branch of the data industry with the AI Act, just as it did with GDPR in April 2016, and with Digital Operational Resilience in January 2025. An ..read more

Public sector IT services are no longer fit for purpose. Constant security breaches. Unacceptable downtime. Endemic over-spending. Delays in vital service innovation that would reduce costs and improve citizen experience.  While the UK’s public sector is on the front line of a global escalation in cyberattacks, the number of breaches leading to service disruption, data loss and additional costs to rebuild and restore systems are unacceptable and unnecessary. A lack of expertise, insufficient procurement rigour and a herd mentality have led to over-reliance on a handful of vendors, ubiquit ..read more

A veritable crossroads for business and innovation, VivaTech once again promises to show why it has become an unmissable stop on the international business calendar. With its expanding global reach and emphasis on crucial themes like AI, sustainable tech, and mobility, VivaTech stands as the premier destination for decoding emerging trends and assessing their economic and societal implications.. MORE INTERNATIONAL, MORE BUSINESS, MORE POSITIVE IMPACT  The 2024 edition of VivaTech promises to be a landmark event, with a 30% increase in the number of European countries present compared to ..read more

With consumers turning their backs on Electric Vehicles (EVs), prompting double digit price cuts, and a raft of new entrants from China poised to shake up the market, the relationship between automotive dealer and OEM is becoming increasingly stressed. Consumers are retaining vehicles for longer than ever, creating an ever-shakier new vehicle sales pipeline. Yet at the same time, while consumers are willing to shell out increasing amounts to keep their older cars on the road, dealers are not always armed with the information required to actively target or support this valuable revenue stream ..read more

Today, consumers across the UK are facing a cost of living crisis. As a result, many retailers and supermarkets are striving to keep their costs down, so that they can avoid passing these onto shoppers. Within this, one area that is increasingly under scrutiny for many organisations surrounds how to improve supply chain efficiency. This is taking place at all levels across the supply chain – from “Farm to Fork”. Additionally, farmers, fresh produce producers and the large multiples are all facing increasing pressure to improve their food provenance tracking and traceability efforts, as they m ..read more

Government-owned devices can either be employee- or customer-facing. Government workers use employee devices to monitor and report on their tasks. Meanwhile, the customer-facing devices give citizens a self-service option when using government facilities.  The extensive availability of single-use devices in many government facilities is a testament to their effectiveness. Of course, the challenge is selecting the right device, brand, and manufacturers to entrust with the work. For this, regulatory agencies set strict standards and requirements that each vendor or manufacturer must fully ..read more