Is Customer Service A Skill? A Guide On How To Nail It In Your Business In this article, we explore the question: Is customer service a skill? In addition, we will provide a fundamental understanding of customer service and why it is so crucial for your business. Customer service is a group of skills that when combined encompasses all customer-focused activity, both directly and indirectly. What Is Customer Service? Before we ask ourselves the question, is customer service a skill? We first need to understand what exactly is customer service at its core. Customer service encompasses all cus ..read more

Department of Fair Trading Everything You Need To Know As A Business Owner This article is designed to be a business owners guide to the department of fair trading. We also explore the department’s role and cover all the essential facts you should know as a business owner. In this guide, we will refer to the NSW Department of fair trading; however, it is essential to note that each state has its own dedicated body that aims to achieve the same protections. The department of fair trading is a governing body that ensures a fair marketplace and acts as a safeguard for consumers rights. What Is ..read more

The Top 7 At Home Business Ideas You Can Start Today For Under $500 This article explores 7 of the very best at home business ideas that you can start today for less than $500 in total. This list of businesses can all be started without formal certifications or licences; however, they still may need specific knowledge and self-education; in some cases, it may take months of study. Are you starting a business? Check out our guide on setting up your business. What You Will Need For Any At Home Business To be able to operate and take the plunge with any of the below at home business ideas, you w ..read more

20 Hard At Work Quotes By Business Leaders That Inprire And Motivate In this article, you will find 20 inspirational hard at work quotes by the most influential business minds, both past and present, that will be sure to keep you and your team motivated. One of the most valuable leadership qualities is the ability to keep your team inspired and focused; we’re sure you will find some gold in the great words of these amazing people. The Top 20 Hard At Word Quotes 1. Thomas Jefferson Quote First up on our list of hard at work quotes is one by no other than Thomas Jefferson himself. A former U ..read more

What Is Gross Income For Business Owners? Everything You Need To Know In this article, we explore what is gross income in business and outline everything you should understand as a new or existing business owner. As a business owner, you must grasp your financials and understand the difference between income and profits. This article is no substitution for professional advice, but it will give you a fundamental understanding. This simple equation illustrates what is gross income : Gross income = cash received from operations – the cost of goods sold. Important: We always advise that for all ..read more

What Is A Stakeholder In Business And How This Can Impact Me In this article, we explore what is a stakeholder in business? And how each of your stakeholders can and should influence your operations. The term stakeholder is often used to imply that the stakeholders are not just interested observers but have some power over the business; however, this is not entirely the case. Below, we will explore the different types of stakeholders and their relationship with your business and each other. A stakeholder is a person, group, or organisation with a degree of interest in a business, its operatio ..read more

SMART Goal Examples & How To Nail Them In Your Business This article covers everything about smart goals and how they should be used in your business. We discuss smart goal examples along with all the essential facts. Setting and achieving goals is a significant part of any business and crucial for any business to succeed. They may need to grow, maintain their current position or even create a niche for themselves. These goals are all achieved through what the organisations do and the decisions they make. A SMART goal is one that considers Specificity, Measurement, Attainability, Realisti ..read more

An Owners Guide To Business Model Canvas Templates This article will find a complete guide for new and existing business owners that will help you understand a Business Model Canvas and any important facts that you should know. The Business Model Canvas is a strategic management and planning tool that can be used as a template for developing new business ideas, documenting existing business models, and understanding the impact of potential changes on an organisation. What Is A Business Model Canvas Template? A business model canvas template is a strategic planning template which business ow ..read more

What Is A Code Of Practice In Business? Everything You Should Know. Below we answer the question of what is a code of practice and explore the importance of having one in your business. Within this guide, we also highlight the essential facts and common questions to assist you in improving your business practices and staying compliant with your operations. The purpose of this article is not to make you an expert in occupational health and safety; it is to give you a basic understanding as a business owner, and to answer the question, what is a code of practice? A code of practice is a framewo ..read more

Supply And Demand A Business Owners Guide In the article, we break down the fundamentals of supply and demand and how to use this knowledge in your business. Having a good understanding of supply and demand can assist in developing a price point for your products or services, increasing your profits, and also ensuring you stay competitive in your market. Supply and demand is a concept in economics that explains price fluctuations and trade. It is the idea that the number of goods offered for sale will affect the price of those goods. What Is Supply And Demand? Supply and demand are the two ..read more