Arun Potti
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Covers articles about Dynamics CRM 365, written by Arun, who has 11+ years of experience in Asp.Net, C#, Microsoft Dynamics CRM 2011, 2013, 2015,2016 and Dynamics 365, Click Dimensions, SQL Server & Unified Service Desk.
Arun Potti
3d ago
The following are the retention periods for various environment types within the Microsoft Power Platform, indicating that you can back up your environments for the last X number of days specified.
Environment types
System backup
Manual backup
Production with Dynamics 365 apps
28 days
28 days
Production without Dynamics 365 apps*
7 days
7 days
Sandbox
7 days
7 days
Developer
7 days
7 days
Teams
7 days
7 days
Default**
7 days
Not supported
Trial
Not backed up
Not supported
Trial (subscription-based)
Not backed up
Not supported
Note: For managed production environments ..read more
Arun Potti
3d ago
Makers now have the ability to customize the Power Platform app header colors beyond the default settings, in the modern, refreshed look that’s been enabled in the app.
Note: This functionality is available in build 9.2.23094 or later version.
Click here to know more about your Model-driven app server version.
This article will guide you through the step-by-step process of overriding the App header colors for your environment or a specific App within the Power Platform Environment.
Pre-requisites:
1. Create a browser profile in Microsoft Edge or Google Chrome.
If you have already have a br ..read more
Arun Potti
3d ago
Follow the below steps to know about the Server Version of your Model-driven app.
Step 1: Open the required Model-driven App.
Step 2: Click on Settings.
Step 3: Click on About.
A pop-up will be opened which shows all the details along with Server version.
Hope you had followed all the steps and got the Server version of your Mode-driven app.
Below are my earlier articles that you can have a look.
Timeline Highlights (New feature) in Microsoft Power Apps
Model-driven App – Cannot “See associate records” option in the sub grid (arunpotti.com)
Bookmark the Important Dynamics 365 URLs
How to ..read more
Arun Potti
1w ago
Microsoft has released a new feature to see the highlights of the activities in the Table record’s Timeline using Generative AI.
Using this Agents, can efficiently absorb crucial information, enabling faster and more transparent interactions with customers. The highlights show relevant items in a clear and concise bulleted format, facilitating quick analysis and easy reference.
The timeline highlights feature is available within the apps like Dynamics 365 Customer Service, Dynamics 365 Sales, Dynamics 365 Marketing, Dynamics Field Service and custom model-driven Power Apps, providing a unifie ..read more
Arun Potti
1w ago
I have placed a Cases Subgrid in the Account form and when I clicked on More Commands button on the Cases Subgrid, I cannot see the See associated records button, instead I can see the See all records button ..read more
Arun Potti
2w ago
Found an interesting article about the Microsoft Dynamics 365 important URLs bookmark, which was done by András Fördős – .
Follow the below steps and bookmark on your required browser (Microsoft Edge and Google Chrome) and in the required browser profile.
Step 1: Click on the link to open the below Github page.
Step 2: Click on the bookmarks folder.
Step 3: Click on the d365_bookmarks.html file.
Step 4: File has been opened. Click on the Download button.
File has been downloaded and now will import the file into our required browser.
Follow the below steps for importing the bookmarks on ..read more
Arun Potti
2w ago
I was working on Customer Insights Journey and sent an email to one of the Contacts from a Journey and it got bounced due to the wrong email address.
Found that the email moved to the Suppression list.
And I followed the below steps and removed the email from the suppression list by enabling the new preview feature.
Step 1: Open Customer Insights – Journeys App.
Step 2: Click on Change Area and Click on Settings.
Step 3: Click on Feature switches.
Step 4: Under Email Sending, click on the setting “Ability to remove email addresses from suppression (Preview)” to turn On.
By default, this s ..read more
Arun Potti
3w ago
Power Platform resources periodically emit telemetry data for various operations and user activities across environments and extensions. Tenant-level analytics allows admins to view and compare insights derived from the Platform telemetry data across environments they manage. Tenant admins can view reports containing analytics that apply to all environments within the tenant.
Once this feature is enabled, it aggregates data from environments across all regions in your tenant and copies it into the default environment region for tenant-level reporting.
Note: You must have the below roles to e ..read more
Arun Potti
3w ago
Today, when I was working on Power Automate, observed the Copy and Paste Action in the Power Automate New Designer to make the developers life easier in doing the repetitive things using simple clicks.
Will explain this feature step by step.
Follow the below steps.
Step 1: Open any existing Power Automate flow or Create a New Power Automate flow.
Step 2: Right Click on the required Action and Click on the Copy Action.
Or
Select the required Action and Press Ctrl + C to copy the action.
Once the Action is copied, you can see a message “Copied!“.
Step 3: Click on + to add a new Action, and y ..read more
Arun Potti
3w ago
When you create Power Apps 30 days trial environment, for the first 14 days, the system will show us a prompt to configure MFA on your account and you can skip this step, but after the 14th day, the system will mandate you to setup the MFA to see your environment.
In this article, will explain you the process to set up MFA step by step.
Follow the below steps.
Step 1: Login to Power Apps environment and provide your credentials and you can see the below prompt to setup MFA.
Click on Next.
Step 2: Click on Download now to download the Microsoft Authenticator app.
Step 3: Open your App on you ..read more