When Steven Palmese moved into the CIO role at Presidio two years ago, he found an IT department delivering technologies through a project-based approach using waterfall development methods for some tasks and agile practices for others. To read this article in full, please click here (Insider Story ..read more

Choose one word to describe your company’s technical architecture and it would likely be “really complicated.” To read this article in full, please click here (Insider Story ..read more

Despite the acceleration of digital roadmaps and the continuing push to modernize, many CIOs still have old applications and infrastructure in their IT stacks. To read this article in full, please click here (Insider Story ..read more

Enterprise resource planning (ERP) systems are the backbone of modern businesses. The agility afforded by a modern ERP system backed by honed business processes can help any company compete in today’s business environment, which has been severely affected by supply chain disruptions as well as disruptions to traditional business operations due to employees working from home due to COVID. If your organization has cobbled together point solutions or limped along with a legacy, on-premises ERP platform, it may be time to invest in overhauling how your business operates. [ Comparison shopping? See ..read more

Technical architecture provides a way to describe, evaluate, and plan the evolution of the information technology that IT manages and the enterprise relies on. To read this article in full, please click here (Insider Story ..read more

Advice is cheap. But unfortunately, many IT leaders end up paying a hefty price for listening to recommendations that turn out to be misleading, self-serving, or simply dead wrong. To read this article in full, please click here (Insider Story ..read more

CIOs are tooling up an assembly line of technologies to get back to business in 2022, including a mix of solutions leaned on heavily to weather the pandemic and new offerings aimed at making the most of emerging opportunities as the pandemic subsides. At its virtual IT Symposium/Xpo this week, Gartner identified the top tech strategies it sees CIOs embracing next year, including the “distributed enterprise,” advanced AI, hyperautomation, cloud-native platforms, decision intelligence, and advanced security, among others. [ Learn from your peers: Check out our State of the CIO 2021 report on the ..read more

CIOs have a significant role to play in helping enterprises report and reduce greenhouse gas emission — and it goes way beyond switching to energy-efficient cloud computing or turning off the office PCs at night. That’s the message coming out of recent customer events put on by software and IT services vendors including SAP, Salesforce, and Google, which this week is making sustainability a big feature of its Next 21 cloud computing event. [ Learn the 10 old-school IT principles that still rule and the 12 'best practices' IT should avoid at all costs. | Get the latest insights by signing up fo ..read more

The IT Infrastructure Library (ITIL) offers best practices for delivering IT services using a systematic approach to IT service management (ITSM). ITIL certification is near the top of almost every list of must-have IT certifications, and for good reason. As an IT management framework, ITIL can help businesses manage risk, strengthen customer relations, establish cost-effective practices, and build a stable IT environment that allows for growth, scale, and change. To read this article in full, please click here ..read more

Technical architecture is the sum and substance of what IT deploys to support the enterprise. As such, its management is a key IT practice. We talked about how to go about it in a previous article in this series. Which leads to the question, What constitutes good technical architecture? Or more foundationally, What constitutes technical architecture, whether good, bad, or indifferent? [ Learn the 10 old-school IT principles that still rule and the 12 'best practices' IT should avoid at all costs. | Get the latest insights by signing up for our CIO newsletter. ] In case you’re a purist, we’re t ..read more