Gorgias Blog
157 FOLLOWERS
Gorgias helps independent Ecommerce brands turn their support center into a profit center. By centralizing customer interactions and automating responses to repetitive questions, your support agents will become sales associates who spend more time on meaningful, profitable interactions with customers.
Gorgias Blog
2y ago
Understand the high cost of ecommerce returns and average return rates, then learn strategies to leverage your return program to attract customers and reduce costs ..read more
Gorgias Blog
2y ago
Email automation does the heavy lifting of email marketing for your ecommerce store. Learn how to do it and discover 8 recommended flows your in-house team will love ..read more
Gorgias Blog
2y ago
Keep your customers happy and your customer service team up to date with 2022's most important service trends ..read more
Gorgias Blog
2y ago
What exactly is customer service automation, what are the benefits, and what are some best practices for using it? Keep reading to find out ..read more
Gorgias Blog
2y ago
If 2020 was the year of COVID and retail disruption, 2021 was a chance to chart a more permanent path forward. See where Gorgias has been — and what’s next ..read more
Gorgias Blog
2y ago
Scaling your customer service team? Here are key questions to ask when hiring new agents ..read more
Gorgias Blog
2y ago
Check out this list of tons of unbelievable customer service statistics to learn why and how you should improve your customer support experience in 2022 ..read more
Gorgias Blog
2y ago
Review our helpful guide to reducing your customer service response times and improving customer satisfaction across the board ..read more
Gorgias Blog
2y ago
Full control, fully remote. Only the metrics you need to know, with the agility to look closer and react quickly. Stay in the know without being physically present ..read more
Gorgias Blog
2y ago
A collection of Rules, Tags, and Views to manage Twitter in Gorgias, based on real customer examples of how they manage their helpdesk ..read more