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The place where customer churn ends and customer success begins. Stay in the loop with current trends by reading the weekly expert know-how delivery from the Custify Blog. This is a one-stop for customer success advice, tutorials, and tips.
Custify
1w ago
We live in an age where the importance of customer success and its vital role within an organization ..read more
Custify
1w ago
Companies invest heavily in recruiting, onboarding, and retaining top talent. In fact, according to an SHRM report, the ..read more
Custify
1w ago
Let us begin with a few eye-opening statistics. Emplifi reports that 61% of customers will pay at least ..read more
Custify
2w ago
There’s no need to beat around the bush – SaaS is changing. We’re seeing it all around us ..read more
Custify
2w ago
Customer success managers have a lot of responsibilities. According to a recent study, 48% of CSMs surveyed said ..read more
Custify
1M ago
It’s essential to have a process ready for when a client decides to leave. Our webinar will provide strategies to manage churned customers, ensuring a smooth transition and leaving the door open ..read more
Custify
1M ago
Missed communications, crossed wires, lost documents, deadline pushbacks – the threats of a mismanaged project lurk around every ..read more
Custify
1M ago
If you’re like most customer-facing companies, you’ll feel like you spend most of your time thinking about how ..read more
Custify
1M ago
It’s important to make a good first impression and for the SaaS customer journey, the onboarding process is ..read more
Custify
1M ago
If you’ve ever been at a loss when deciding how many accounts to assign per CSM or vice-versa ..read more