3 Ways Big Companies Are Connecting with Younger Consumers
HBR » Marketing
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4d ago
Examples from MassMutual, Starwood Hotels, and Marriott ..read more
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Why Digital Media Require a Strategic Rethink
HBR » Marketing
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4d ago
Media companies have traditionally delayed product availability in low-margin channels to maximize revenue in high-margin ones. New research on books ..read more
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The Rise of the Digital CMO
HBR » Marketing
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2w ago
Many CMOs see their digital future, but still struggle to make the case across the executive ranks ..read more
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Authenticity Lessons from the American Girl Store
HBR » Marketing
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2w ago
I wasn’t thrilled. I’d just learned that the trip to NYC that I was taking with my extended family would center on the American Girl store. When I think New York, I think Central Park, Broadway shows, fancy cocktails, and shopping. I’m not a doll person, not now in my 33rd year, or ever. I ..read more
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In Marketing, South Beats North
HBR » Marketing
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2w ago
First, a question. What's wrong with this picture of North America? The answer is that there's absolutely nothing wrong with this picture. Of course we ..read more
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Why Customer Gratitude Trumps Loyalty
HBR » Marketing
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2w ago
Emotions come first, behavior comes second ..read more
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Study: Green Advertising Helped BP Recover from the Deepwater Horizon Spill
HBR » Marketing
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3w ago
Areas with more ad spending were less likely to punish BP at the pump ..read more
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Bold Retreat: A New Strategy for Old Technologies
HBR » Marketing
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3w ago
When a new technology emerges, incumbents frequently try—unsuccessfully—to either leap to it or defeat it. There’s a third, often superior, option ..read more
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Realize Your Customers' Full Profit Potential
HBR » Marketing
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3w ago
Achieving the full profit potential of each customer relationship should be the fundamental goal of every business. The logic is as simple as it is compelling ..read more
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Welcome to the False Recovery
HBR » Marketing
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3w ago
Don't pin your hopes on the rising savings rate. Consumers aren't going to spend the cash and reinvigorate the economy; instead, they're using it to pay ..read more
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