In the face of a crisis, it is natural for companies to withdraw. This means that one of the first attitudes is to cut expenses, creating in some moments more difficulties instead of becoming stronger. But what to do in this scenerio? In this post we will unveil the role of quality management in fighting the financial crisis and maintaining competitive advantage in the market. The goal is to bring positive insights so that your company can go through difficult times with more tranquility and security. In addition, you will find that good management can do real miracles. Start fighting the cris ..read more

A few decades ago, much of the market plunged headlong into the wave of quality systems. Years have passed and the need to implement these systems only grows! Improving processes, reducing costs and delivering the best product or service to the customer are not only market demands. These are fundamental steps for the survival of the business. But why is quality management specifically a vital aspect for the success of ventures? How would it apply to your organization? So check it out and learn: Process improvement means lower costs The ultimate goal of ISO 9000 standards, for example, is to in ..read more

Controlling quality documents is fundamental to ISO 9001 and is common to all other management standards. This specification was inserted from ISO 9001: 2008. In the 2015 version, there is no longer a requirement to document this process. In return, the control requirements are practically the same. Another difference is that the category of documents has been expanded to documented information, which includes what used to be called records. Recording each action at each stage facilitates the training of new employees and the audits of the process. Therefore, even if it is no longer a required ..read more

Every competitive company is always in search of the so-called total quality, obtained with the due monitoring and continuous improvement of its products and services. In this search, it is important to establish mechanisms to control the processes so that the business continues to have satisfactory results even in the case of some kind of unforeseen event – like a change in the team or the eventual absence of an employee. Within this context, one of the main process control and management tools is the Standard Operating Procedure (SOP). In this post we will present the main tips on how to wri ..read more

Obtaining ISO 9001 certification is important to attest to the level of quality management, but it is even more important to think about maintenance. At the end of a year, it is necessary to submit the company to a new assessment – whether or not it offers recertification. So that all the effort in obtaining the certification is not wasted, it is essential to carry out the maintenance of ISO 9001. Therefore, here are 6 tips on how to carry out this process successfully. Define the right implementation method for your company Maintaining ISO 9001 requires a series of activities that need to be ..read more

Implementing a Quality Management System is not a simple task. First, not everyone in the company understands what a QMS is. Second, it requires the contribution of employees at all levels of an organization, including senior management. After all, although it is possible to delegate operational aspects and empower the ones involved, the responsibility and the main engagement has yet to come from the board. These and other factors end up contributing to several mistakes in the quality processes. Thinking about this, we will present in this article, 5 errors that can happen within a QMS and som ..read more

It is not surprising to anyone that the time variable is extremely important for the success of a project. A venture that is not completed on time is synonymous of loss. For this reason, developing strategies to optimize time and ensure punctual deliveries is essential. However, good intentions are not enough: efficient task management is essential, and software is the ideal tool to assist in this regard. In this post, we highlight the importance of having a technological solution for minimizing delays and efficient management of priorities. Follow the following topics and understand how task ..read more

The 5S program works with a set of tips and good practices, simple and objective, which offer results in the company’s daily routine. It consists of 5 senses – or 5 thoughts – represented by 5 words of Japanese origin. They are: Seiri, Seiton, Seiso, Seiketsu and Shitsuke. In order to show a way for the company to achieve the 5S precepts (cleaning, use, tidiness, discipline and hygiene), in today’s text we will present the 5w2h methodology. Are you interested? So, read on. Discover the 5S program For those unfamiliar with the program, we will present the 5S separately. Check it out: SEIRI: Se ..read more

Inadequate document management can have serious consequences for companies. Among them we can list loss of documents and losses, rework, fines for lack of documentation and fines for overdue documents. When the company does not implement a management policy that can trace the life cycle of all organizational documentation, it is difficult to know when certain documents can be discarded or which ones should be kept for legal and fiscal proof purposes. But what are the cost impacts on document management? Check out our post today and learn more! Risks of poor document management Reducing costs a ..read more

Quality management is an essential tool for companies that want to stand out from the competition, improve profitability and maintain quality seals, such as the much sought after ISO 9001 certificate. But, to meet the required standards, some investments are necessary, the so-called costs of quality. If your company wants to be well regarded in the market, produce more and better and retain customers, there is no escape from these expenses. However, with the right focus, it is possible to turn them into investments that will bring returns, in addition to, of course, avoiding losses. Afterall ..read more