Wakabayashi Experience
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Contemporary marketing blog dedicated to customer experience (CX), digital strategy, and integrated marketing insights for those companies who compete in the new Experience Economy.
Wakabayashi Experience
1w ago
Aaron Fischer brings an Ironman triathlete’s discipline and dedication to his role, as the Chief Revenue Officer of OP360 demonstrating how these qualities can drive success in the competitive business ..read more
Wakabayashi Experience
3M ago
In the Spotlight: Ashish Seth's View on the Launch of RingCX In an industry where innovation is the cornerstone, RingCentral's ..read more
Wakabayashi Experience
3M ago
Meet Adrian Valenzuela, the Vice President of Amplifai a man whose name has become synonymous with the evolution and leadership ..read more
Wakabayashi Experience
6M ago
As the Chairman of the CX NXT UAE 2023, produced by MartechVibe, I had the distinct honor of overseeing one ..read more
Wakabayashi Experience
6M ago
In a recent illuminating discussion with Sean Minter, the CEO of Amplifai, I delved into the heart of what the ..read more
Wakabayashi Experience
6M ago
In an environment characterized by rapid technological shifts and evolving consumer demands, ICMI Orlando 2023 isn't just another industry gathering—it's ..read more
Wakabayashi Experience
6M ago
"Empathy Echoes: The Human Tapestry of Global Connection" explores global customer service through a human-centric lens. Etech Global Services in ..read more
Wakabayashi Experience
6M ago
As 2024 unfolds, the narrative of Customer Experience (CX) Leadership is under the spotlight. Data underscores its significance: a survey of ..read more
Wakabayashi Experience
6M ago
When it comes to customer service, clarity is king. The ICAO Phonetic Alphabet and its counterpart, the NATO Alphabet (albeit ..read more
Wakabayashi Experience
7M ago
In an increasingly digitized world, the heartbeats of human connections often get lost in the static. But there’s a ..read more