Hey Pawn Family! Another episode of Pawn Leaders Podcast. In this new episode, I interviewed Nicholas Fulton from USA Pawn. He is also a part of the Pawn Leaders Mastermind. We dived into how mixing the new generation Marketing and Social Media can catapult your pawn business. Discover how digital marketing helped them grow and reach their ideal customers. We also covered how important listening to each other is. The only thing constant in this world is change. We must learn to listen and adapt to changes, for your betterment, and of course to level up your pawn operations. Text Pawnleaders t ..read more

Hey Pawn Family, The Pawn Industry is not all about money, it’s about helping our community, helping those in need. We cannot stay quiet when so many out there need our service. Someone out there is unemployed, got no money coming in, had to cut off phone lines, got an eviction notice, barely eating but got that gold chain. Those people in great need didn’t think about going to a pawnshop, and it’s NOT their fault if they didn’t think about pawning, it’s our fault for not getting the word out there in our communities. It’s also our fault expecting people to know about us. This is the time to ..read more

Hey Pawn Family! Another episode of Pawn Leaders Podcast. Do you know what is the best and most expensive education money could buy? It’s Trial And Error! In this new episode, I interviewed Bob McCullough from the Mastermind. Bob is turning 60 this year, in those years he tried different kinds of businesses like photography, aircraft manufacturing campgrounds, import & export, tv-show production, jewelry store, and of course pawnshop. He’s been dealing in Fine Jewelry, coins, bullion, and antiques for over 40 years and now and Bob cofounded PawnPlus with his wife in 2001. Learn to do’s an ..read more

Hey Pawn Family! It’s been a while, I took a break to spend time with my family. In this new episode of the Pawn Leaders Podcast, I interviewed Don Hahn, one of the best Training Directors I have ever seen. He’s been in the pawn business for over 40 years and now he is the Director of Training and Personal Development of National Pawn. In this episode, you will discover: Importance of valuing your team members and how it will affect your pawn operations Tips on how to start training your team Value of customer service How to inspire, form and engage …And so much more! Text Pawnleaders to 80 ..read more

Text Pawnleaders to 8019358688  to get 15% off and the $500 setup fee waived for Podium.   Text the word Pawn to 33777 to get a copy of the Pawn Prepared Checklist. Pawnleaders Magazine has launched. For more information on signing up for a lifetime subscription go to: http://www.pawnleadersmagazine.com/ To continue the discussion join the Pawn Leaders Facebook community The post 111: Pawn Prepared appeared first on Pawn Leaders ..read more

Text Pawnleaders to 8019358688  to get 15% off and the $500 setup fee waived for Podium.   Pawnleaders Magazine has launched. For more information on signing up for a lifetime subscription go to: http://www.pawnleadersmagazine.com/ To continue the discussion join the Pawn Leaders Facebook community The post 110: Power of Positive Leadership with Jon Gordon appeared first on Pawn Leaders ..read more

There are countless news stories that portray pawnshops in a negative way. A recent article in one of the nation’s largest newspapers, however, highlighted the positive side of pawn. And it all began at the dentist’s office. “The article featuring my store and myself in the Chicago Tribune and Post-Tribune happened because people liked me!” says Christine King. “My dental hygienist loves to hear my stories. Honestly, my visits to the dentist tend to take twice as long as they normally would because she and I enjoy talking about pawn so much.” “One day, she decided to send her sign ..read more

Sam Shocket is the President of King’s Jewelry & Loan, North America’s largest jewelry-only pawnbroker. Sam is an innovative leader with a reputation for excellence, known for being transparent in sharing lessons that he’s learned along the way. When asked about specific ways that pawnshops could emulate his success to grow their loan balance, he happily shares a long list of tactics. In the end, for King’s Jewelry & Loan, it boils down to a customer-centric approach to finding a plan for every client that gives them the best opportunity to meet their needs.  We’ve narrowed his re ..read more

>> Main Image: Joost Janssen is a former member of the elite Navy SEALs who spoke at the PL100 conference in January on the topic of Thriving Through Fear. Being a leader in a pawnshop can be an intimidating job. When we asked our Contributors Council of pawnbrokers about their most common fears, responses ranged from finding qualified staff to competing with new resale channels. The most commonly-mentioned fear, however, was the fear of changes in legislation. One contributor noted, “I live in fear that Congress will change the laws about pawnbroking, and I’ll have to shut down.” I ..read more

Main Image: Jeff Wilhelm, Director of Store Operations for National Pawn and Jewelry Ask any seasoned pawnbroker about their secrets to success, and you’ll hear about ways that they have shifted their strategy over time. Whether precipitated by market conditions, technology, legislation, or other factors, it’s abundantly clear—pivoting is essential for success in the pawnshop.  “You have to plan for success in the world that you find yourself in each day,” says Jeff Wilhelm. Jeff has spent his 32-year career in various leadership and training roles in the industry that have taken hi ..read more