Maxicus Blog
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Maxicus, a KocharTech company, derives the name from our goal of Maximizing Customer Experience. We digitally transform business processes by designing innovative, scalable solutions using AI and ML technologies. We create effective one-to-one customer journeys, promote efficient back-office & tech support, enable virtual commerce, and offer best-in-class data annotation services.
Maxicus Blog
4d ago
The fast growing world of technology and globalization, customer interaction.....
The post How Gen AI is Redefining Customer Engagement and Personalization appeared first on Maxicus ..read more
Maxicus Blog
1w ago
In the increasing digital environment, customers’ experience in digital transformation.....
The post The Role of Customer Experience in Shaping Digital Transformation Strategies appeared first on Maxicus ..read more
Maxicus Blog
1w ago
1. Introduction Content and Cataloging: The Cornerstones of Seamless Customer.....
The post Why Content and Cataloging are the pillars of a Seamless Experience appeared first on Maxicus ..read more
Maxicus Blog
2w ago
Today in the world of cut throat competition it is.....
The post Transforming Customer Engagement with Omnichannel Strategies appeared first on Maxicus ..read more
Maxicus Blog
3w ago
Customer lifetime value or CLTV is a critical concept that.....
The post What is Customer Lifetime Value (CLTV)? How to Improve It with CX appeared first on Maxicus ..read more
Maxicus Blog
1M ago
Customer experience management has seen an immense transformation in the.....
The post The Impact of AI on Customer Experience Management: A Modern Approach appeared first on Maxicus ..read more
Maxicus Blog
1M ago
In the digital age, customer retention strategies have changed and.....
The post Innovative Customer Retention Strategies for the Digital Age appeared first on Maxicus ..read more
Maxicus Blog
1M ago
In the modern challenging marketplace, customer happiness plays an important.....
The post What is Customer Satisfaction and Why it Matters for Your Business? appeared first on Maxicus ..read more
Maxicus Blog
1M ago
In the current business world, your brand popularity depends on.....
The post What is Customer Experience and What Metrics Should You Use to Measure It? appeared first on Maxicus ..read more
Maxicus Blog
2M ago
Customer interaction has changed dramatically in recent years. Earlier, there.....
The post How Omnichannel Customer Support Enhances Brand Consistency and Engagement appeared first on Maxicus ..read more