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A negative Care Quality Commission (CQC) rating is obviously bad news for a care home or care provider organisation. It will require investment in the business to improve, and for the sake of its residents, improve it must! Ratings of ‘inadequate’ or ‘requiring improvement’ do not mean a residential aged or disability care home will close. Many can bring up their grades upon reinspection. Services can be refined or added, great staff found, existing staff refocused and retrained. But market forces like reduced funding, the rise in the Living Wage, and reliance on expensive agency staff due to ..read more

When you manage a multi-site business, matters such as workforce management and payroll become much more complicated. Whether you have one person responsible for affairs across the whole business or people on each site in charge of these tasks, RITEQ Workforce Manager can make the whole process much easier and more streamlined. What is RITEQ Workforce Manager? RITEQ Workforce Manager or RITEQ WFM is a solution comprising core elements of rostering, time & attendance, award interpretation and payroll interface designed to help make aspects of business simpler, quicker and more efficient. T ..read more

The key to a well-balanced business is diversity across personality and skill-set. Here we look past required qualifications and experience and at how to identify a few critical soft skills that help you find that perfect candidate and make your recruitment process a success. Attitude is everything The best candidates for any job are low maintenance, flexible and positive. Without even looking at a potential employee’s resume, the demeanour with how they approach the interview can tell you a lot about how they will tackle their role. Are they negative about this morning’s traffic? Have they m ..read more

Introducing new workforce management software can greatly reduce the need for cumbersome manual tasks, which in turn can free up your department’s precious and expensive time. For employee workforce software to be successful and streamline your business processes, it is essential that all your employees are engaging and using it correctly. Training Providing quality training is the first step to encouraging your new employees to come on board with new management software. Organise training time for all managers and their staff on how best to implement their software across various sites. Dem ..read more

Fatigue in your work premises relates to a state of mental and physical exhaustion, which can have an impact on a person’s ability to work safely and effectively. To ensure that your employees remain safe it’s important to establish a fatigue management plan should anyone be affected. This plan should enable your staff to remain safe and reduce the chance of any incidents associated with the issue that could be against standard Work Health and Safety procedures. What is fatigue and what is the impact on work life? Fatigue is characterised by tiredness, lack of concentration, poor vision, forge ..read more

Planning employee rosters can be a challenge, particularly if you have a large organisation. You may even find that you spend more time scheduling staff than focusing on your main company goals. If you’re spending all your time balancing numbers and are still finding that your staffing isn’t at optimal levels, you may want to think about using a comprehensive workforce management (WFM) system. How can a workforce management (WFM) help? A workforce management system will help you streamline and automate your rosters so that it takes less time to organise staff and plan ahead. It will: Ensure t ..read more

We all experience periods of tiredness, caused by many factors. Trying to motivate and manage employees who are tired and stressed can be an uphill struggle. We live busy lives and the external pressures from sleepless toddlers at home, long commutes, hectic personal lives, and social media obsession all contribute to us sleeping less hours than we need.  However, very little is to be gained from surviving on just a few hours of sleep a night. Mental or physical fatigue in the workplace reduces a person’s ability to work productively and safely. We know that rested employees are more positive ..read more

HOW TO UTILISE A WORKFORCE MANAGEMENT SOLUTION TO ENSURE YOU ARE PAYING AND TREATING YOUR STAFF CORRECTLY Paying and treating your staff incorrectly, either on purpose or through mismanagement or error, can result in fines, create headlines and put your reputation and business at risk. Some recent headlines regarding employers around the world that were incorrectly paying their staff: • Cosmetics manufacturer Payroll Error Underpaid Staff by over £1m • Australian Law Firm $1 Million Pay Muck up Short Changes 400 Staff • Franchise fined £500,000 by Watchdog for Poor Record-Keeping • Fast F ..read more

You want to be an employer of choice, which means you must keep up with employee expectations. Work/life balance, workplace wellness, modern technology, data security and tools to help people work better and faster are priorities that span countries and industry sectors. The time is right to consider how your business technology can help you turn workplace wellness trends and employee expectations into employee engagement opportunities. Data & DIY Promote Engagement We keep seeing things like privacy concerns, prioritising self-care, addressing burnout, financial fitness and personalisati ..read more