One of the primary reasons that Slack joined forces with Salesforce in 2021 in a $28 billion deal was to give the communications company the clout to compete with Microsoft. For years, company co-founder Stewart Butterfield railed against Microsoft bundling Teams with Office 365, calling it anticompetitive and saying at one point that Microsoft was […] © 2024 TechCrunch. All rights reserved. For personal use only ..read more

Slack's newest CEO is the third in less than a year, and she's looking to bring stability to a division that has dealt with a lot of changes. © 2024 TechCrunch. All rights reserved. For personal use only ..read more

As an enterprise communications platform, Slack has become a de facto storage repository for institutional knowledge, but getting at that information has been challenging with conventional search tools. Today Slack introduced a couple of new features designed to make that information more accessible, including a new AI-fueled search tool and the ability to summarize information […] © 2024 TechCrunch. All rights reserved. For personal use only ..read more

As promised last week, Salesforce announced the replacement today for Slack CEO Lidiane Jones, who stepped down last week after 10 months on the job to become CEO at dating app Bumble. In a post on X (the social platform formerly known as Twitter) this morning, Salesforce CEO Marc Benioff announced that Denise Dresser, a […] © 2023 TechCrunch. All rights reserved. For personal use only ..read more

It was a whirlwind kind of day at Salesforce and Slack as the company learned that Slack CEO Lidiane Jones would be leaving at the end of the year to become CEO at dating app Bumble. Sources, who chose to speak on background because they were not authorized to speak on behalf of the company, […] © 2023 TechCrunch. All rights reserved. For personal use only ..read more

In a fast-moving news cycle, a personnel change wouldn’t seem to catch our attention, but this morning dating app Bumble announced a doozy: It’s replacing founder CEO Whitney Wolfe Herd with Slack CEO Lidiane Jones. Jones only started as CEO at Slack last year, replacing another founder CEO, Stewart Butterfield. Jones, whose background includes various […] © 2023 TechCrunch. All rights reserved. For personal use only ..read more

When Panobi co-founder Merci Grace began running growth at Slack in 2015, she helped grow the user base from 50,000 to more than 3 million in just a couple of years. Along the way, she learned some valuable lessons about tracking growth metrics, and how difficult it is to pull this data from a variety of sources. In 2021 she decided to put that knowledge to work, founding Panobi, a growth-tracking platform she wished she had when she was at Slack. Today, the company announced a $5 million seed, and that it was launching a closed beta of the product. When Grace started the company with her co-f ..read more

Like most software, Slack developed over time adding a slew of new features like Huddles, Canvas and workflows. But like any piece of software that is over a decade old with all of those new pieces, it makes sense to revisit old design decisions, especially in the context of being an enterprise communications tool that is now part of the Salesforce ecosystem. To that end, the company announced a major makeover today including a dedicated way to track direct message threads, while generally making it easier to see what information is relevant to you and your job. Slack’s chief product officer N ..read more

In a flurry of activity at the end of last year, Salesforce announced that co-CEO Bret Taylor was stepping down. Shortly thereafter, Slack co-founder and CEO Stewart Butterfield announced his exit. We would soon learn that his replacement would be Lidiane Jones, who at the time was GM of Commerce Cloud, Marketing Cloud and Experience Cloud at Salesforce. While Jones was running essentially the entire B2C business with that title, she was relatively unknown in the industry. Yet she brought with her a deep background that included more than a dozen years at Microsoft and almost four years at Son ..read more

Slack has evolved from a pure communications platform to one that enables companies to link directly to enterprise applications without having to resort to dreaded task switching. Today, at the Salesforce World Tour event in NYC, the company announced the next step in its platform’s evolution where it will be putting AI at the forefront of the user experience, making it easier to get information and build workflows. It’s important to note that these are announcements, and many of these features are not available yet. Rob Seaman says that rather than slapping on an AI cover, they are working to ..read more