The consumer banking space is being redefined, with leading financial institutions like JPMorgan Chase, Capital One, and Citi extending their reach into the travel industry.  This expansion signifies a radical shift, with banks emerging as integral parts of the travel sector, intending to drive customer loyalty and expand their financial footprint. Before exploring how travel is redefining customer loyalty benchmarks for banks, it's important to discuss the necessity for banks to diversify their strategies to expand their share of wallet. Recently, there's been a noticeable trend where c ..read more

As we ease into the second quarter of  2024, the travel industry is undergoing constant innovation, and travelers' use of travel solutions is also evolving.  A recent Forbes Advisor survey revealed that nine out of ten Americans plan to travel at least as much in 2024 as they did in the previous year, while 40% aim to travel even more. This surge in wanderlust comes despite rising costs across travel transportation, accommodations, and dining. If you’re offering travel solutions or a loyalty program, it's important to understand what motivates travelers and your members to make deci ..read more

PRESS RELEASE: Cruisewatch.ai Expands into US Travel Club Market through Partnership with Custom Travel Solutions January 2024 - Immediate Release Hanover, Germany - cruisewatch.ai, and sister-brand AIntensify.com pioneering leaders in voice and text analytics, proudly announces its collaboration with US-based Custom Travel Solutions (CTS), a travel club builder. This partnership underscores cruisewatch.ai's commitment to omnichannel customer service excellence, bringing innovative analytics to the travel club sector. cruisewatch.ai's advanced voice and text analytics will enhance CTS's custom ..read more

In this hyper connected digital age, travel loyalty programs may seem like they are a dime a dozen. Almost every airline and hotel chain has one. Many merchants, like American Express and the American Automobile Association have one too. So, the question must be asked. Is starting a travel club for your customers or employees worth it? In many instances, the answer is a resounding “YES!” The Growing Travel Club Trend It’s easy to see why the digital boom ushered people into subscription-based loyalty programs and clubs that offer personalized experiences. As the trend and capabilities grew, t ..read more

One of the emerging new trends in the consumer travel industry is the utilization of private travel clubs to secure better deals and values. Although private travel clubs have been around for decades (e.g., American Express and AAA), we are now seeing highly specialized and focused travel clubs within targeted consumer communities and special interest groups. This new travel club trend is being manifested in three key arenas: As a loyalty program which an increasing number of businesses are leveraging to recruit and retain valuable customers. As an employee recruiting, motivation, and ret ..read more

The travel industry is one of the biggest business sectors in the world. It accounts for almost 10% of the global GDP and provides employment to about 300 million people. That is expected to increase over 100 million more jobs in the coming decade. Following the pandemic, the hunger and passion for travel has increased dramatically. However, the days are gone where travelers used to prefer standard packages offered by traditional tour operators.  Rather, they are seeking customized experiences or are designing their own experiences. Increasingly, they are discovering and joining the priv ..read more

Travel clubs have started gaining significant interest to bond customers to a company and instill loyalty. Hailed as a passionate loyalty program to attract and sustain customer interest, travel clubs have emerged as a legitimate business tactic for direct selling companies. With the onset of the pandemic and lockdown restrictions in 2020, many companies worldwide were striving to find new ways to keep their customers engaged and happy. Travel clubs allowed them to incorporate additional features and loyalty rewards that appealed to customers in a big way. As the travel sector recovered in 20 ..read more

Introduction  As an online travel marketplace, it is not possible to do everything on your own. With the travel industry evolving at a breakneck speed, keeping pace with various aspects of travel services such as website maintenance, inventory management, social media marketing, and customer assistance can be hard. This is where white label travel solutions come in handy. Instead of leveraging travel offerings from multiple partners, white label travel clubs and software fill in the gaps and act as the one-stop solution for all your needs.  What Are White Label Travel Clubs? A white ..read more

A travel club offers enormous opportunities to generate revenue and network with like-minded people. Starting a travel club in the comfort of your home is possible now, thanks to the proliferation of mobile devices and high-speed internet technology. Contrary to popular opinion, it does not cost you a lot to start your own travel club. All you need is a well-orchestrated plan and a reputable travel club host platform to get started. With low start-up costs, discipline and consistency, you can enjoy a flexible and profitable stream of revenue. So, here’s how to kick start your entrepreneurial ..read more

In the current digital era with an abundance of choices and overwhelming options, the role of an Online Travel Agency (OTA) and travel club have become increasingly important within the travel and hospitality industry. Back in 2015, OTAs accounted for about 60% of online bookings of independent properties and hotel chains combined.Currently, OTA travel controls nearly 2/3rd of all online hotel bookings. Let us delve into how they play a crucial role in increased hotel bookings and how to implement them correctly. What Is An Online Travel Agency? Online Travel Agency (OTAs) is a web-based trav ..read more