Behavior of the Week: Lead Mindfully
PerfectCoaches
by Keenan Orfalea
1y ago
According to OPM guidelines, a successful leader “manages self,” i.e., “sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior; assesses and recognizes own strengths and weaknesses; pursues self-development.”  Given the importance of mindfulness and self-awareness in PerfectCoaches, these personal characteristics reflect a self-awareness that sets the stage for mindful leadership, the capacity to ..read more
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Behavior of the Week: Influence Others
PerfectCoaches
by Keenan Orfalea
1y ago
It is possible to have a positive or a negative influence on others. While there may be occasions when you wish to negatively influence someone else, we will leave that to you and instead focus on the positive or motivational influence, particularly in leadership situations. The ability to influence those around you is an essential element of practicing successful leadership. To lead is to serve customers, solve problems, and manage projects. But there is much more to leadership. Leaders must lead people. Many of the habits and skills discussed elsewhere in the book, such as using social intel ..read more
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Behavior of the Week: Communicate Effectively
PerfectCoaches
by Keenan Orfalea
1y ago
It can take a lifetime to learn the basics of effective communication, much less master it. That is why whole books have been dedicated to effective communication, and many of these focus on how leaders communicate. A leader expresses information (for example, ideas or facts) to individuals or groups effectively. The messages can be complex or simple, depending on the subject, the audience, and the purpose of the communications. Therefore, it is important for effective leaders to always be aware of the topic (ex. technical, sensitive, controversial.) Another important ..read more
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Behavior of the Week: Work in Teams
PerfectCoaches
by Keenan Orfalea
1y ago
Whenever we are working with others, no matter the size of the group, you are part of a team, so it is only natural that this is the first behavior in the “Leading People” subset of the Leadership skills. We have all been a part of a team from our earliest years and for many of us, the teams to which we belong to only grow from there. Along the way, we have acquired a number of habits and skills related to teamwork, some of them beneficial and others not. So, even if you think you are already a team player, chances are you could still use some practice. Teamwork often takes individual performa ..read more
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Behavior of the week: Manage Projects
PerfectCoaches
by Keenan Orfalea
1y ago
Leadership manifests itself in a number of situations but one of the most common is managing a group of people to complete a common task or reach a shared objective. Managing these types of projects involves leadership and requires a clear focus on the ultimate objective. However, if you are too rigid in your expectations or plans, it will set you up to fail when life inevitably throws a curve ball. Innovative solutions to customer problems often result in the creating of a project, “an individual or collaborative enterprise that is carefully planned and designed to achieve a particu ..read more
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Behavior of the week: Solve Problems
PerfectCoaches
by Keenan Orfalea
1y ago
Being a problem solver is not a single behavior but rather a collection of strategies and habits, some of which we have already discussed. Indeed, solving problems involves the very first skill discussed in this book, which is to fully engage one’s brain. Also, serving customers, be they external paying customers or internal stakeholders (people inside the organization who use a product or service), requires a leader to identify and solve problems.  Problem-solving involves gathering information from as many sources as possible, determining the accuracy and relevance of the information, a ..read more
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Behavior of the Week: Write Effectively
PerfectCoaches
by Keenan Orfalea
1y ago
Writing for pleasure was discussed earlier as an important habit for professional success. It not only stimulates the imagination, it provides practice in translating ideas into words.  Francis Bacon, quoted above, was an English philosopher, scientist, and statesman. He is often credited with establishing the importance of empiricism, emphasized how finding the facts was key to understanding.  To bring his quotation into a modern leadership context, consider a hypothetical problem-solving situation.  The leader reads reports, emails, and other ..read more
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Behavior of the week: Be Flexible & Adaptable
PerfectCoaches
by Keenan Orfalea
1y ago
  In the competitive world of business, companies must adapt to changing requirements or perish at the hands of competitors who were better able to adapt. In dynamic, changing circumstances many of the problems leaders are called upon to solve are ambiguous, i.e., the exact nature of the problem and the source of it are unclear. Leaders must effectively deal with ambiguity, uncertainty, and risks.  A strong leader is always open to change and new information and adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles. If this ..read more
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Behavior of the week: Serve Customers
PerfectCoaches
by Keenan Orfalea
1y ago
There are many cliches about customer service but everyone has surely heard: the customer is always right? Well anyone who has actually serviced a real live human customer has learned that they are certainly capable of being wrong. Fortunately, even though the customer may not always be right, there is a right way to serve the customer. It is often true that the great leaders on the world stage begin by defining the problem a certain way, then they change the thinking of those they lead. By contrast, the most important task of leaders in business is to serve customers. A leader must ..read more
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Behavior of the week: Create & Innovate
PerfectCoaches
by Keenan Orfalea
2y ago
What does it mean to be a creative & innovative leader? Can it be learned? While there is no one answer to the first question, like every behavior in PerfectCoaches, it can be developed over time by identifying specific characteristics and turning these into actionable behaviors or habits. Let’s start by attempting to identify some broad traits creative and innovate leaders share. A creative leader develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs/processes. Hopefully this soun ..read more
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