The post ETP Group is Unified Commerce Partner at Phygital Retail Convention 2024 appeared first on ETP ..read more

The retail industry is constantly evolving, and both customers and businesses are facing unique challenges in today’s landscape. From long lines and limited selection in brick-and-mortar stores to complex online navigation and data privacy concerns, navigating the world of retail can feel like a maze.   Customers navigate crowded aisles, limited selections, and the ever-present question: “Is this the best price?” Businesses must balance maintaining a physical presence with the convenience and competition of online shopping, all while building customer loyalty in a saturated market ..read more

  In today’s dynamic retail landscape, success demands agility, efficiency, and a deep understanding of your customers. And who has successfully achieved and gone beyond that? Yes, you guessed it right, it’s us, the ETP Group! ETP Group, Asia’s leading retail software, has become the foremost trusted partner of many retailers.   ETP stands out as a champion for retailers, providing powerful retail software solutions that empower retailers to excel on all fronts. With ETP by your side, you gain the tools to optimize inventory management, streamline sales, and gather invaluable custom ..read more

The post The Future is Now: 5 Omni-channel Retail Sales Opportunities to Look Out for in 2024 appeared first on ETP ..read more

In the fast-paced world of retail, where transactions occur at lightning speed and customer data is constantly flowing, ensuring robust fraud detection and security measures has become imperative. With the rise of e-commerce and digital transactions, retailers face increasingly sophisticated threats from cybercriminals seeking to exploit vulnerabilities in their systems. In response to these challenges, many retailers are turning to cutting-edge technologies such as Artificial Intelligence (AI) – also known as AI in Retail – and Machine Learning (ML) to strengthen their defenses and safeguard ..read more

Did you know the first product to be barcode scanned was a pack of Wrigley chewing gum at an Ohio supermarket in 1974? Fascinating, isn’t it? This changed the retail game forever. As revolutionary as it sounds, this transformed the way people shop. Barcodes not only help business owners track their stocks but also help in quicker checkout processes for customers. From the invention of the cash register in 1883 to the digital age of online shopping, we have come a long way. Over the years, technologies have made business owners’ lives easy as well as hugely influenced consumer’s choices and ha ..read more

The post Retail’s 5 Power Players in 2024 appeared first on ETP ..read more

The post Mr. Naresh Ahuja, Chairman and CEO, ETP Group foresees integration of e-commerce and retail as key to future consumer service appeared first on ETP ..read more

The Economic Times Great India Retail Summit (GIRS) 2024 – India’s largest retail intelligence event – is being held at The Westin Mumbai Powai Lake, India on 15th & 16th February 2024. This exceptional two-day live event is poised to reshape the course of the Indian retail landscape. Bringing together leaders from every corner of the retail world, this conference and summit is a gathering of ambitions, innovations, and forward-thinking. With representation from diverse sectors, including FMCG giants, retailers, e-commerce leaders, D2C pioneers, policymakers, industrialists, industry expe ..read more

Omni Channel CRM is a strategy that uses multiple ways to talk to customers and give them a smooth and consistent experience. This way of doing business is becoming more common as customers expect to be able to speak to companies in various ways, such as through social media, email, the phone, and in person. This blog will discuss how to make an Omni Channel CRM strategy work for your business. For a business to have an excellent omni-channel CRM strategy, it must combine different channels, like email, social media, website, phone, chat, and face-to-face interactions, into a single ..read more