ROAM Africa, the leading marketplaces company across sub-Saharan Africa, has decided to discontinue its local operations in Tanzania, namely BrighterMonday Tanzania Ltd, EverythingDar Ltd, and Cheki Ltd. Employers and Jobseekers can continue to benefit from our online services, now in a different way. The BrighterMonday Tanzania website will remain operational and accessible, in a limited capacity up until the 30th of November 2020. Users will still be able to perform free basic functions on the website, such as posting a listing and applying for jobs, there will be no offline support or paym ..read more

Recruiters are very busy professionals, especially during the hiring period. They have to deal with hundreds of CVs before choosing the perfect candidates. Because of this, they can tell at sight if a potential candidate is good for a position or not. They have no time to waste. They normally spend less than a minute on your CV to decide whether you will move to the next stage. This is why your resume should be in perfect shape, appealing to them so that you can have a chance.   So, in order for your CV to be attractive and engaging to recruiters, you will need to communicate the fo ..read more

Every professional has its own experts. And each expert is good at understanding what is needed, when, and where so that a certain goal can be reached. This is why certain high-sensitive activities are better left to the professionals. This applies well along when it comes to writing a professional CV. The believes that when preparing the CV for job hunting,  is best for you to prepare yourself is not always true.  Some people have the right skills in certain industries. But issues like complex formats, grammatical errors, and unnecessary details that do not highlight the required s ..read more

Customer Service Week (October 5 - 9, 2020) is about customer service excellence and a great opportunity to engage and inspire your customer service teams. It is a week where you should treat both your employees and customer satisfaction as two sides of the same coin.  Here are some ideas you can incorporate into your daily office routine during this week’s Customer Service Week. 1. Treat Customer Service Representatives Different Your CSR team knows what customers hate and what they love. Start by gathering their feedback and ask them to outline what they have learned from customers. Th ..read more

Managers are now faced with enormous challenges to manage their remote teams. For example, although remote working could involve flexible working hours; it can be challenging to determine how much work each employee gets done. However, it is still possible to effectively monitor your team performance remotely to encourage accountability to each employee.  Here is a list of tips explained on the BrighterMonday EmployerHandbook that you can employ to monitor your team and hence increase their productivity. 1. Have a Regular Check-ins Sometimes you can assume that if you don’t hear from you ..read more

The global pandemic has impacted teams’ work and collaboration. Manages and business leaders are now forced to change to online meetings, thousands of miles away instead of face-to-face in a conference room with their teams. Even clients now prefer more virtual meetings than face to face. But one of the biggest challenges that have surfaced around remote work is how to handle online meetings. Here are tips for making the most of your remote meetings. 1. Choose the Right Tools for the Meeting  Remote meetings tools can differ depending on the need of your team. They can differ depending o ..read more

The new norms are here and employees are working remotely from home more than ever before. The COVID-19 has forced companies to implement the work-from-home policy  — including hiring managers. This has led to remote job interviews becoming increasingly common.  Here are tips and best practices for hiring managers conducting successful remote interviews. 1. Test your Technology Before the interview day, conduct a technical test run of your conferencing platform. Test for the quality of audio and video equipment to be used. Technology can sometimes be unpredictable, so you need to te ..read more

COVID-19 has drastically affected the nature of the workplace in Tanzania. Businesses have been forced to change their management style and adopt new norms; including new methods of hiring, onboarding, working and employee management are necessary to be obeyed for the sake of business survival.  Making hiring decisions in the organization during the pandemic has become harder. A thorough evaluation of the need to hire is required. Questions such as the organization’s key goals, the essentiality of the role, revenue forecasting, logistic issues, and feasibility of the onboarding process n ..read more

Writing a cover letter or resume has to be the trickiest part of the job-hunting process. Most dread this task and hesitate from writing a cover letter. This very reason reflects on their resume and shows the lack of the interest of the candidates. Although with the advancement of the technology where everything has become somewhat easier so is the writing part of life as well.  Now it is just the one click away and you can find the multiple templates of resumes and cover letters.  The only thing you have to do is select and you are good to go. 90% of the time when people sit down t ..read more

Recruitment activities have been taking a large part of the overall operational costs in many businesses. These costs come from turnover, skills assessments, job board fees, agency, and advertising budgets, etc. Hiring managers invest many hours in the interviewing process and effort with the hope of reducing the costly risk of recruiting a bad hire. Here are some simple tips to lower your recruitment costs: 1. Utilize Cost-Effective Assessment Tools Job Seekers Skills assessment helps you to avoid hiring the wrong person in your business. The costs of avoiding assessing your job seekers dur ..read more