Message broadcast, predictive, direct, reverse and preview dialing features, for your Asterisk PBX. Try WombatDialer predictive dialer software for call center with our guided free trial. Boost your agents productivity and improve the call center outbound flow. Implement automatic dialing, TextToSpeech integration and CallBack options for unanswered calls. Create outbound campaigns with many different dialing modes including direct, reverse, preview, manual and predictive. Start your free trial now with the help of our engineers, go to https://www.wombatdialer.com/?lid=N351 ..read more

QueueMetrics collects data from the PBX and tracks all agents' activities, payrolls, targets, conversion rates, ACD, IVR, and Music on hold. It generates outbound and inbound statistics with real-time monitoring, wallboards, and custom reports for more than 200 different metrics. Version 22.02 brings many improvements to the Reports page, making it more user-friendly, includes support for Single sign-on with Google and Microsoft accounts, an improved WebRTC soft-phone, a new theme, and a new Timeline view, that lets you know everything about calls' history. Full video tutorial here: https ..read more

Monitor and improve your call center with detailed reports, statistics, real time panels and call remote control. Discover QueueMetrics software for Asterisk PBX with the webinar Series 2022. The webinar is live with practical demonstrations, examples and a Q/A at the end. Attend and learn how to: Manage calls in real time, track queues, generate IVR and ACD detailed reports Supervise agents daily workflow in deep details, pauses, calls and more Increase the customer satisfaction, SLA and call center performances. Book it now, go to https://www.queuemetrics.com/?lid=N352 and click webinar ..read more

Loway is glad to announce the release of a new version of QueueMetrics. QueueMetrics collects data from your PBX and tracks agents' activities, payrolls, targets, conversion rates, ACD, IVR and Music on hold. It also generates outbound and inbound campaign statistics with real-time monitoring, customizable wallboards, and custom reports with more than 200 different metrics. This new version brings a large number of improvements to the reports page, making it snappier and more user-friendly, and includes support for Single sign-on with Google and Microsoft accounts, an improved WebRTC soft-ph ..read more

Monitor and manage your Asterisk call center with detailed reports, statistics, real time panels and call remote control. Discover QueueMetrics suite with the webinar Series 2022. The webinar is live in video conference with practical demonstrations, examples and Q/A. Learn how to: Manage calls in real time, track queues, generate IVR and ACD detailed reports Supervise agents daily workflow, pauses, calls and more Increase the customer satisfaction, SLA and call center performances. Book it now, go to https://www.queuemetrics.com/?lid=N349 and click webinar QueueMetrics is compatible with ..read more

Message broadcast, predictive, direct, reverse and preview dialing features, for your Asterisk PBX. Discover WombatDialer dialer software for call center with our guided and supported free trial. Boost agents productivity and improve the call center outbound flow. Implement automatic dialing, TextToSpeech integration and CallBack options for unanswered calls. Create outbound campaigns with different dialing modes including direct, reverse, preview, manual and predictive. Start your trial now with the help of our engineers, go to https://www.wombatdialer.com/?lid=N346 ..read more

QueueMetrics for Asterisk call center management improves the daily workflow of agents with a dedicated agent page, call alarms options, outcomes, features codes, a WebRTC softphone, integration with modern CRMs, customizable wallboards, realtime page and a quality tracking tool included. Easily track all call center activities with more than 200 different metrics and manage processes in realtime with extensions, call control, remote control, whisper, spy and barge mode. QueueMetrics includes: - Full featured free trial - Installation and set up - Updates - Support - Remote working features ..read more

Manage, monitor and control your call center with detailed reports, statistics, real time panels and call control. Discover QueueMetrics software suite for Asterisk PBX with the webinar Series 2022. The webinar is live in video conference with practical demonstrations, examples and Q/A. Tune in and learn how to: Manage calls in real time, track queues, generate IVR and ACD detailed reports Supervise agents daily workflow, pauses, calls and more Increase the customer satisfaction, SLA and call center performances. Book it now free, go to https://www.queuemetrics.com/?lid=N344 and click webi ..read more

Message broadcast, predictive, direct, reverse and preview dialing features, for your Asterisk or FreePBX. Discover WombatDialer software for call centers with our guided trial. Boost agents productivity and improve the call center outbound flow. Implement automatic dialing, TextToSpeech integration and CallBack options for unanswered calls. Create outbound campaigns with different dialing modes including direct, reverse, preview, manual and predictive. Start your trial now with the help of our engineers, go to https://www.wombatdialer.com/?lid=N342 ..read more

QueueMetrics software for Asterisk PBX based call centers improves the workflow of your agents with a dedicated agent page, call alarms options, outcomes, features codes, a WebRTC softphone, integration with all modern CRM, wallboards, realtime page and a complete quality tracking tool. Track all the call center activities and events in deep details with more than 200 different metrics and manage processes in realtime with extensions, call control, whisper, spy and barge mode. QueueMetrics call center suite includes: - Full featured free trial period - Installation, set up and presentation ..read more