Business Tax Deadline: IRS Fax Submission Simplified
VirtualPBX Blog
by Charlie Galaviz
2w ago
When the tax season rolls around, businesses are faced with the crucial task of meeting their tax filing deadlines. Each entity, whether it be an S Corp, Partnership, LLC, C Corp, or Sole Proprietorship, has its own set of deadlines to adhere to, adding complexity to the already stressful process of tax filing. In this blog, we’ll explore two efficient options for submitting faxes to the IRS before the business tax deadline, ensuring compliance and peace of mind for business owners. Understanding Business Tax Deadlines Before delving into fax submission methods, it’s essential to grasp ..read more
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What is PSTN & how does it work
VirtualPBX Blog
by Charlie Galaviz
2w ago
In the era of rapidly advancing communication technologies, it’s crucial to understand the foundations upon which our modern systems are built. One such cornerstone is the Public Switched Telephone Network (PSTN), which has long served as the backbone of global telecommunications. Alongside PSTN, alternatives such as Airdial, a cost-effective POTS alternative for replacing traditional copper wire telephone service, have emerged, offering innovative solutions to traditional telephony challenges. In this blog post, we’ll delve into what PSTN is, how it works, and discuss its superior counterp ..read more
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2024 Product of the Year Award Winner: VirtualPBX Business Phone Plans
VirtualPBX Blog
by Rachel Anderson
3w ago
We are thrilled to announce that VirtualPBX has been honored with the prestigious 2024 Product of the Year Award for our outstanding business phone plans! This recognition is a testament to our unwavering commitment to serving small businesses with innovative communication solutions and unparalleled customer service. We are incredibly proud of this achievement and grateful for the trust and support of our valued customers. “I am honored to recognize VirtualPBX with a 2024 Product of the Year Award for its commitment to excellence and innovation,” said Rich Tehrani, CEO, TMC.&n ..read more
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The FCC POTS Line Sunset: Time to Transition Before It’s Too Late
VirtualPBX Blog
by Megan Reninger
1M ago
In the ever-evolving landscape of telecommunications, businesses must stay vigilant to adapt to regulatory shifts that can impact their operations. One such recent development is the Federal Communications Commission (FCC) sunset on POTS (Plain Old Telephone Service) lines. This significant change has implications for businesses relying on traditional phone lines for their communication needs. The FCC’s decision to relax regulations previously in place to maintain POTS lines signals a new era, akin to the wild west of telecommunications. While POTS lines are still available, the absence of ..read more
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Explore the Power of VirtualText Forward Add-On
VirtualPBX Blog
by Charlie Galaviz
1M ago
Over the holidays, we unveiled our latest game-changing feature — Add-Ons. These power-packed enhancements seamlessly integrate with the VirtualPBX platform, offering users unparalleled flexibility and convenience. With the Starter, Flex, Pro, and Premier plans, admins can enable Add-Ons directly from the dashboard, providing a hassle-free and user-friendly experience. Today, we turn the spotlight on one of our most exciting additions – the VirtualText Forward Add-On. What is VirtualText Forward? VirtualText Forward is a revolutionary Add-On designed to streamline the reception and forwa ..read more
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Boosting Call Answer Rates with Dynamic Caller ID: Insights from Justin Goodpaster
VirtualPBX Blog
by Charlie Galaviz
1M ago
In the business world, every interaction counts. Whether you’re reaching out to potential clients, following up with leads, or connecting with existing customers, the ability to connect effectively is crucial. This is where features like Dynamic Caller ID come into play; one of four strategic Add-Ons available right on the VirtualPBX dashboard. Today, we delve into the realm of Dynamic Caller ID, exploring its functionality, benefits, and real-world applications, guided by the expertise of our Sales Leader, Justin Goodpaster. Understanding Dynamic Caller ID To begin, let’s clarify the di ..read more
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Multiple Auto Attendants: Enhancing Business Communication
VirtualPBX Blog
by Megan Reninger
1M ago
In the fast-paced and ever-evolving landscape of modern business, effective communication stands as an indispensable cornerstone. Whether you’re a small startup navigating your initial forays into the market or a large corporation managing vast networks of clients and stakeholders, the manner in which you handle incoming calls can profoundly shape perceptions of your professionalism and directly influence operational efficiency. It’s within this dynamic arena that VoIP (Voice over Internet Protocol) technology emerges as a pivotal tool, presenting a diverse array of features meticulously de ..read more
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What is a POTS line?
VirtualPBX Blog
by Megan Reninger
1M ago
In the rapidly advancing era of high-speed internet, fiber optics, and cutting-edge telecommunications technologies, it’s easy to overlook the humble yet remarkably resilient POTS line. Standing for Plain Old Telephone Service, the POTS line has a rich history deeply intertwined with the evolution of communication technology and has served as the steadfast backbone of telecommunication systems for decades. In this blog, we’ll delve into what a POTS line is, tracing its origins and development through the annals of telecommunication history, examine the reasons driving its gradual replacemen ..read more
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Are POTS Lines Going Away?
VirtualPBX Blog
by Megan Reninger
2M ago
In the dynamic and ever-evolving landscape of communication technology, traditional methods frequently find themselves gradually supplanted by the emergence of newer, more advanced alternatives. Among these longstanding methods is the Plain Old Telephone Service (POTS) lines, which has served as a cornerstone in the realm of telecommunications for decades. The reliability and ubiquity of POTS lines have made them an integral part of global connectivity. However, the advent and widespread adoption of digital communication technologies pose a significant question: Are POTS lines on the verge ..read more
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Cybersecurity in 2024: 7 Ways to Train Your Call Center Agents
VirtualPBX Blog
by Megan Reninger
2M ago
Guest Blog If you deal with large volumes of data – like call centers tend to – you may find yourself a target of cyber criminals and your cybersecurity may be at risk.  The trouble with cybersecurity is that it’s only ever as good as its weakest point. When you have a large number of staff, the possibility that one of them might turn out to be the weakest point can be significant. Without the right training, it’s easy to make mistakes. We’ll take a look at seven of the main ways to keep them up-to-date, but first, let’s consider what exactly cybersecurity in a call center involves ..read more
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