MagicJack Caller ID Timestamp Issue
Reddit » PBX
by /u/Ok_Choice_9103
2M ago
Recently magicJack, my service provider for the lines on my PBX, has sent me incorrect caller ID timestamp information. It states it as EST, and I use EST, but it continuously provides a time an hour off. MagicJack support proves to be useless, and trying to start a live chat is nearly impossible. I have an Avaya Partner ACS R5 (flashed to R6), which can manually set the time, but also used inbound caller ID timestamps. The R8 is the only version that has the option to only use system time, and there are no upgrade cards. Long story short, I need some kind of filter or adaptor that takes an i ..read more
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Avaya Partner ACS Date/Time Issue
Reddit » PBX
by /u/Ok_Choice_9103
2M ago
I have an Avaya Partner ACS R5 (flashed to R6). I consistently find myself glancing at the time on the system phone only to realize it’s an hour ahead. This problem started only a few days ago, and I have never experienced this issue before. In addition, I also found that the Day of the Week was set to Tuesday despite it being Thursday (the date was correct, not the day of the week). Please keep in mind that the system automatically calculates the day of the week when you first program it on this revision, and it has always been correct until now. I recently switched to MagicJack as the servi ..read more
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Recreating an in-home V.90 56k dial-up ISP using Panasonic KX-TDA100
Reddit » PBX
by /u/Sentrinal
4M ago
I'm falling down a bit of a rabbit hole and now I need help as I'm slightly out of my element. I'm a retro computer enthusiast and desperately want to recreate the true internet experience of the late 90s/early 00s and setup my own 56k dial-up ISP for my old computers. I have created a working 33k dial-up server already using a couple Cisco ATAs and modems. During my research, I realized that 56k modems cannot connect to each other at 56k and you need the dial-in server to have a digital telephony connection. Now, I don't know much at all about digital phone lines. I have picked up some stuff ..read more
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ThinkTel requesting a pilot number be designated for a port-out request when all other numbers are being ported or disconnected? Am I having a misunderstanding?
Reddit » PBX
by /u/LevySkulk
5M ago
Hello, I've done several port requests, but we provide strictly VOIP services, and am still learning a lot of the vocabulary that ThinkTel and other Carriers use. Our customer is a business currently with Telus, attempting to port 2 of their 3 numbers over to us, and disconnect the 3rd. We've submitted several port requests with ThinkTel at this point and all have been rejected. At first, they said we where stranding numbers and must account for all numbers on the account. So we ordered an equipment report from Telus and confirmed that the 3 numbers we had accounted for on the request where i ..read more
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PBX as possible solution to issue?
Reddit » PBX
by /u/xen0blade
6M ago
So, basically, someone I know has a gate controlled over the phone using a DKS box, and they're currently paying for phone service just to have the gate working. Since they don't need the ability to call out, would a PBX be a potential solution? If so, any recommendations as to hardware/software solutions to this issue? The phone is functioning as an intercom/interface with the gate. If there's another solution (such as simply disconnecting the phone service) I'm totally up for that. Telephony isn't my specialty, but I do have a background in other areas of IT. submitted by /u/xen0blade [vis ..read more
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Legacy PBX Phone Paging
Reddit » PBX
by /u/Fantastic-Emu9357
7M ago
We have lots of legacy Rolm and Avaya pbx's still out there, connected to music racks in various ways (i.e. with and without paging controllers). When speaking through a phone other sources should be muted. Which component makes this happen? I've always assumed it's the amplifier, but I suppose it could be the pbx trunk or other adjunct. There's one location out of literally hundreds where this doesn't work. Logic says it's the amplifier. The old one blew out a few months ago and paging hasn't worked right since it was replaced. I'm curious after all these years if maybe I've got it wrong and ..read more
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New Voice Prompt not working
Reddit » PBX
by /u/kvnplbllo
9M ago
Hi guys, good day. I'm seeking advice or help. I've been troubleshooting this issue for 2 hours, but I can't solve it. I uploaded a new WAV file (new welcome voice prompt), but it didn't work. Here's what I did: Uploaded the new voice prompt. Edited the existing IVR. Changed the prompt to the new voice. Then saved the changes. Inbound route: Clicked IVR new voice prompt. After that, I watched some videos on YouTube, but it's the same as what I did. I tried to replace the existing file and copied the old welcome setup of IVR, but none of that worked. Thank you. submitted by /u/kvnplbllo [vi ..read more
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NEC Univerge SV8500
Reddit » PBX
by /u/wxrkny
9M ago
I have an NEC Univerge SV8500 phone system with 2 additional cabinets labeled NEAX 2400 IMS and NEAX 2400 IPX. Would there be any way to find out how many ports have a phone connected to them? We have both analog and digital, no IP. I have a list of extensions in the system but no way of knowing whether there is actually something at the end of it. I included some pictures in case that's helpful. submitted by /u/wxrkny [visit reddit] [comments ..read more
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From Panasonic to new PBX system. Epygi?
Reddit » PBX
by /u/_ReeX_
9M ago
We're moving away from an old Panasonic NS-500 PBX to a new system for our upcoming school site: ChatGPT suggested features a modern PBX should have: Auto Attendant: An auto attendant is a virtual receptionist that greets callers and provides them with menu options to connect to the appropriate department or extension within the school. It allows for efficient call routing and reduces the need for manual intervention. Extension Dialing: Extension dialing enables users within the school to reach each other easily by dialing short internal numbers instead of full external phone numbers. This f ..read more
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Restricted: If you want the sub...
Reddit » PBX
by /u/Nemocom314
9M ago
Want to mod this sub? Tell me what a PBX is! * Only mods with less than 10 other subs. Why would you want this? submitted by /u/Nemocom314 [visit reddit] [comments ..read more
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