Searching for business phone system PBX solutions is often confusing for first time buyers. With all the acronyms, technical jargon, and academic debates, it's hard to get a clear answer to the question that's inevitably on your mind ..read more

If you're already using a cloud phone system, or are in the process of researching them, you certainly know about the long list of features, abilities, and integrations that they offer. But besides utilizing auto attendants, conference bridges, and call queues, how else can you use a cloud phone system to meet your business needs ..read more

Today's cloud phone systems do much more than just direct calls and light up buttons on a desk phone. Addressing rapidly changing business needs, their service platforms offer: voice and video calling, mobile communications, IM/chat, video conferencing, integrations with CRM and help desk software, screensharing, SMS...the list goes on and on. Considering the fact that cloud phone systems provide all of these productivity-boosting features, ask yourself an important question: Are you doing work that your phone system can handle ..read more

One of the many benefits of having a cloud phone service is flexibility. Without the need to host your phone system IT on-site, companies can relocate and keep the phone lines active with minimal planning. The cloud has you covered, but that doesn’t mean you shouldn’t prepare for the transition. Here are a few important details to keep in mind when it comes to moving your business phones ..read more

The phone is still one of the most valuable sales and service tools in the office today. Are you and your staff taking advantage of the best capabilities of a modern cloud-based phone system? Here are our top 5 must-have features that maximize productivity and efficiency in a modern workplace ..read more

"Please listen carefully to the following options, as our menu has recently changed." Here's a phrase you've been hearing since soon after the auto attendant was invented, circa 1989. You certainly don't listen carefully, if at all, since the menu hasn't likely changed since the last office manager left. You just hope the phone navigation will be simple, the "next available" agent intelligible, and the hold time brief; less time than it takes you to turn on speakerphone, resume what you were doing previously, and hop on a train of thought going elsewhere ..read more

Ten years ago today, our telegenic CEO & Co-Founder, Mike Oeth, blogged about OnSIP's support for video calling. Then as now, any OnSIP customer with a video-capable VoIP phone could make video calls as easily as voice-only ones. Since then, this has become more accessible through better bandwidth and codecs, but most importantly, the increase in video-capable endpoints ..read more

Question: What do you get when you cross an open-source, cloud-based suite of business applications with the open API of a cloud-based business phone service ..read more

The OnSIP Channel Team travelled to the great city of Philadelphia last week for a packed— and productive— week at Channel Partners Evolution. While spending the days showcasing an upcoming overhaul of the popular web calling solution, the team also attended the 2018 Chorus Carriers Ball, a yearly gala hosted by Chorus Communications, one of the nation's leading Master Agents. OnSIP was proud to be a returning Platinum Sponsor of The Carriers Ball ..read more

Data. You need it to make wise business decisions. Actually, you need to understand it in order to make those prudent decisions. Reports that present your business's data in an organized fashion will help you uncover patterns and find actionable intelligence. As PwC put it: Applying analytics technologies, tools, techniques and talent can transform dry facts and figures into strategic insights that deliver intelligence in the moment. You can now solve specific and complex business problems on reliable intel, not gut-instinct. An OnSIP cloud phone system provides a variety of ..read more