Mother's Day is an excellent opportunity for retailers. It is now the third-largest retail season of the year! Australians are expected to spend $995 million on Mother's Day this year, up 7.5% from the previous year, which also set a record. We can anticipate fewer customers overall due to the current cost-of-living pressure, but those who do plan to buy will be spending more, as the projected gift purchase is set to jump from $92 to $102 per person. People will buy candles, books, clothes, personalized items, etc. Here's How to Use Your POS System for Mother's Day Success: Prioritize Conveni ..read more

In the ever-evolving retail landscape, businesses need every edge to stand out, connect with customers, and boost their bottom line. Digital signage is a key to unlocking a new level of in-store engagement, adaptability, and brand impact that static signs can't compete. Dazzle Customers and Drive Engagement People today are trained to look at screens. If we see a screen, we look. This is partly why digital signage makes your business shine. Also, the vibrant colours, captivating animations, and immersive videos help. This draws customers in and leaves a lasting impression. Setting Up Your Dig ..read more

I received a study from my insurance company and found it interesting and useful, so I thought it would be useful to my clients, too.  We all know running a retail business in Australia takes dedication and a keen eye for managing risks. Understanding the most common reasons for insurance claims can help us protect our business. Here, I will discuss the top five insurance claims that we face, plus some actionable tips to help you reduce your risks. One point I will say before I even start getting a few quotes: I was quoted $20,000 by one insurance company and another $5,000 for what look ..read more

Today, in retail, speed is so important. A slow point-of-sale (POS) system costs you time, money, and customers. The most successful solution now for speed is upgrading your network. We can turbocharge your POS System performance to get more speed. Your Network: The Backbone of Your POS System Picture your network as the highway system connecting all the parts of your POS Software system. Like a highway, a strong network lets information zip back and forth without slowdowns. If your network is old, outdated, or suffering under too much load, your speed will go down, and you and your customers ..read more

The retail industry is facing a crisis. Since COVID struck, we have seen shoplifting incidents rising across Australia. This threatens the livelihoods of retail and undermines the safety of our communities. This surge should alert retailers, law enforcement, and industry bodies alike to clarify that urgent action is needed. The Sobering Reality: Staggering Statistics Here are some statistics from Victoria’s Crime Statistics Agency in their latest report. Shoplifting offences had increased in the 12 months to September by 7308, or 27.9 per cent, to 26,229 – the highest on record. I found ..read more

  Safeguard Your Retail Business by ensuring accountability. Running a retail business means every transaction matters. That's why managing user identifiers (IDs) in your point of sale (POS) software is critical for protecting your data and ensuring everyone is accountable. Our goal is to help businesses like yours stay secure. From bitter experience, I can tell you that most problems here are not the controls in the system but people not using them. Let's dive into the why and how of effective user ID management! Why Unique User Identifiers Matter Simple: one employee, one ID ..read more

ANZAC Day is more than just a public holiday in Australia. It's a day when we come together to remember the brave men and women who have served our country in wars, conflicts, and peacekeeping missions. It's a day of reflection, gratitude, and respect.   My Connection I've always held a special place in my heart for ANZAC Day. I remember my Dad, a World War II veteran who fought in New Guinea in WW2, taking me to the Dawn Service, and I saw him march when I was a kid. I remember him marching in the unit; sadly, I doubt any of them are still with us. Many years later, I remember my aunty l ..read more

The Australian retail landscape is in flux; we all know that what is essential with these studies is not just what they say but also what others, for example, banks that control the finances and prospective buyers and their accountants, are being told. These people control the inflow of money. What we do know is that retailers face obstacles. - We have a rising cost of living - We have significant supply chain challenges - Shifting consumer preferences As everywhere, only those who are willing to adapt and evolve do well. Let's dissect some critical insights from Roy Morgan's recent retail ad ..read more

I recently had a surprising experience at a large supermarket. I went to pay and was told to go to another cash register as this one could not handle cash! While I'd seen this once at a trade show, it was the first time it had been in a mainstream store. This got me thinking that we are genuinely nearing the end of cash, despite what banks and governments say. Soon I expect many shops will introduce a surcharge for cash. The Australian Cash Exodus The numbers don't lie. The Global Payments Report predicts a dramatic shift – by 2025, cash will likely account for just 2% of the value i ..read more

Let us talk about boosting your efficiency with the speed you need. As a retailer, you're always busy with tasks in your store. Technology updates might not seem key, but modern laptops give great perks that can change your daily work. In a typical work meeting, we all sit around a table with our laptops open. Let's Talk Laptops Laptops are everywhere for a reason! Here's the lowdown on what you need to consider: Limited Upgrades: Unlike desktop computers, there's less ability to swap out internal components in a laptop. Usually, what you buy is what you get. Warranty: Warranties today are of ..read more