Cx Moments is now ISO 27001 certified
Cx MOMENTS | Customer support analytics
by Emmanuel Doubinsky
2y ago
The post Cx Moments is now ISO 27001 certified appeared first on Cx Moments ..read more
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Scorebuddy Announces Strategic Acquisition of CX Moments: A Fully Integrated Text Analytics Solution for Call Centers
Cx MOMENTS | Customer support analytics
by Emmanuel Doubinsky
3y ago
The post Scorebuddy Announces Strategic Acquisition of CX Moments: A Fully Integrated Text Analytics Solution for Call Centers appeared first on Cx Moments ..read more
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Counting the hidden cost of customer issues
Cx MOMENTS | Customer support analytics
by Emmanuel Doubinsky
3y ago
The post Counting the hidden cost of customer issues appeared first on Cx Moments ..read more
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How to optimize agents experience using design thinking
Cx MOMENTS | Customer support analytics
by Sotin Alupoaie
3y ago
The post How to optimize agents experience using design thinking appeared first on Cx Moments ..read more
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Cx Moments selected as an official Intercom app partner
Cx MOMENTS | Customer support analytics
by Emmanuel Doubinsky
3y ago
We are proud to announce that Cx Moments was selected as an official Intercom app partner. The post Cx Moments selected as an official Intercom app partner appeared first on Cx Moments ..read more
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AI automations for eCommerce Customer Service
Cx MOMENTS | Customer support analytics
by Emmanuel Doubinsky
3y ago
The post AI automations for eCommerce Customer Service appeared first on Cx Moments ..read more
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Cx Moments new AI powered by BERT and Tensorflow
Cx MOMENTS | Customer support analytics
by Emmanuel Doubinsky
3y ago
The post Cx Moments new AI powered by BERT and Tensorflow appeared first on Cx Moments ..read more
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Black Friday is coming, is your customer support team ready?
Cx MOMENTS | Customer support analytics
by Aisling O'Callaghan
3y ago
The post Black Friday is coming, is your customer support team ready? appeared first on Cx Moments ..read more
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User feedback and defining the product roadmap from customer support
Cx MOMENTS | Customer support analytics
by Aisling O'Callaghan
3y ago
The post User feedback and defining the product roadmap from customer support appeared first on Cx Moments ..read more
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The Generation that listens (and why you should too)
Cx MOMENTS | Customer support analytics
by Aisling O'Callaghan
3y ago
The post The Generation that listens (and why you should too) appeared first on Cx Moments ..read more
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