Regaining Control of Your Service Provider Relationship with AIOps
FogLogic | Predictable SAP Software Solutions for Enterprise Modern Ops
by Wayne Caccamo
5y ago
Like it or not, when you outsource your IT operations you cede control and the ability to perform effective IT oversight. While the prevailing logic is something like ‘as long as I achieve my service level targets, why should I care about how the sausage is made?’, for all their benefits, outsourcing arrangements create many risks for IT and business stakeholders. The good news is that technology advances now let you take back control and mitigate these risks without losing the benefits of outsourcing. All it takes is a relatively small inv ..read more
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It’s Time to Replace SAP Solution Manager Technical Monitoring with AIOps
FogLogic | Predictable SAP Software Solutions for Enterprise Modern Ops
by Wayne Caccamo
5y ago
The future of IT Ops is AIOps. For SAP operations professionals this means the days are numbered for the venerable Solution Manager admin tool. It is famously complex to implement, use, and upgrade. And, the relative sophistication of modern solutions like AIOps, make it seem dumb by comparison. But, don’t be seduced by sexy alternatives built on trendy and cutting-edge like AI and machine learning. Look for AIOps to address real pains and challenges that SAP operations and BASIS admins face every day.Managing Alert FatigueAIOps platf ..read more
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Making Sense of the AIOps Solutions Landscape
FogLogic | Predictable SAP Software Solutions for Enterprise Modern Ops
by Wayne Caccamo
5y ago
f you are educating yourself about AIOps and trying to get your arms around the various solution options, you are probably tearing your hair out by now. There is no shortage of vendors with extremely similar marketing messages, value propositions, and benefit claims. While this is common in mature markets, it is strange for nascent technologies like AIOps. There are several possible explanations and contributing factors. First, the AIOps market’s expected growth is attracting so many entrants that they struggle to differentiate themse ..read more
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The “BIG THREE” Use Cases for AIOps
FogLogic | Predictable SAP Software Solutions for Enterprise Modern Ops
by Wayne Caccamo
5y ago
AIOps is a category of cloud-based software systems that leverage artificial intelligence (AI) to transform IT Operations by redefining the processes and tasks associated with managing the IT incident lifecycle. AIOps helps significantly reduce business disruptions by increasing system availability, minimizing manual and error-prone work related to performance monitoring and incident root cause analysis, and enabling proactive and automated resolution. Many organizations have recognized the broad benefits of AIOps and are moving for ..read more
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The Market for AIOps Solutions is Ready for Takeoff
FogLogic | Predictable SAP Software Solutions for Enterprise Modern Ops
by Wayne Caccamo
5y ago
While AIOps as a technology category is still in its relative infancy, there are signs that it is poised for rapid growth. In this post, I will look at growth signals from three sources: industry analysts, enterprise IT organizations, and vendors.What are the analysts saying?According to Gartner, 40% of organizations expect to have strategically implemented an AIOps platform to enhance performance monitoring by 2022. Further, Gartner predicts that large enterprise exclusive use of AIOps and digital experience monitoring tools will ris ..read more
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Handling Stakeholder Resistance to Automation Technologies like AIOps
FogLogic | Predictable SAP Software Solutions for Enterprise Modern Ops
by Wayne Caccamo
5y ago
Since the days of the industrial revolution, the displacement of manual tasks by technological automation has been a cause for concern in some corners and the net benefit to society has been a topic for debate. However, history has shown that every major technical advance has created a greater number and variety of jobs (even as it has obsoleted some jobs). As a result, most people at every level of any organization understand the need to constantly drive process and cost efficiency to remain competitive and survive.Nevertheless, ther ..read more
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Are you ready for AIOps?
FogLogic | Predictable SAP Software Solutions for Enterprise Modern Ops
by FogLogic
5y ago
One of the biggest mistakes IT solution champions and sponsors make is not properly identifying the problem they are trying to solve, determining if the problem is worth solving, and understanding if the organization is positioned to solve it. AIOps is no exception.This post provides a simple framework for making these assessments before you invest too much time and effort in the process without getting a good early read on the likelihood of achieving success.The framework consists of four components:Problem IdentificationProblem iden ..read more
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