11 Best Knowledge Base Software and Tools in 2024
ClickHelp Technical Writing Blog
by Elmira
23h ago
Knowledge base software is an important tool that helps to make the company’s documentation accessible and reusable. With a knowledge management system, your company’s documentation becomes a valuable asset rather than just an information silo. Without knowledge base software, a ..read more
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What CCMS Will Make Your Digital Products Work Best?
ClickHelp Technical Writing Blog
by Elmira
1w ago
Selecting a Component Content Management System (CCMS) is a crucial choice that will affect the operations of content administration, management, and publishing processes. The key factor to consider when choosing a CCMS is the capabilities of the system. Look for ..read more
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What Is a Component Content Management System (CCMS)?
ClickHelp Technical Writing Blog
by Elmira
2w ago
It may be difficult to believe, but not so long ago content used to be created without using Component Content Management Systems (CCMS). This presented certain challenges for technical writers, challenges that we have all but forgotten today. For example ..read more
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Determining the Optimal Level of Detail in Technical Documentation
ClickHelp Technical Writing Blog
by Elmira
1M ago
In the course of creating technical content, many writers encounter the challenge of determining how sophisticated or simple their language should be. Though it might seem like an odd question, it is a genuine dilemma. If you choose overly complex ..read more
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Working with Tables: Effective Content Presentation
ClickHelp Technical Writing Blog
by Elmira
1M ago
Technical documents without tables appear less organized and can be harder to follow for readers. Tables make complex information easier to understand and digest by presenting it in a visually appealing and structured format. Without tables, important data may appear ..read more
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Diataxis: How It Helped ClickHelp to Transform the Documentation Experience
ClickHelp Technical Writing Blog
by Elmira
1M ago
Diataxis calls itself a " systematic approach to technical documentation authoring." In a nutshell, it’s a framework for building your documentation. It puts the needs of the reader—the person we’re writing our documentation for—as a priority and the cornerstone of ..read more
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15 Best Technical Writing Software and Tools for 2024
ClickHelp Technical Writing Blog
by Elmira
1M ago
To create clear, consistent, and professional documentation, a technical writer needs not only a good understanding of the end user's needs and a certain talent for writing but also specialized tools. With the right software, it’s much easier to focus ..read more
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Imaginative Writing vs. Technical Writing
ClickHelp Technical Writing Blog
by Elmira
2M ago
Imaginative writing and technical writing are two completely different forms of writing, each requiring different skills and approaches. Imaginative writing is another term for fiction writing and means the creation of imaginative, fictional stories that can take the form of ..read more
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How to Write Software Documentation
ClickHelp Technical Writing Blog
by Elmira
2M ago
Software documentation is typically included in the packaging of all newly released digital products. Creating software documentation is a crucial step in ensuring that users know how to use your program properly. Software documentation helps achieve optimal UX standards, providing ..read more
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7 Mistakes to Avoid When Reusing Content
ClickHelp Technical Writing Blog
by Elmira
2M ago
Today, content reuse has become one of the basic principles of content generation. It is actually the practice of repurposing existing content to generate new text or code. Instead of starting from scratch, your team will be able to take ..read more
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