Through the holiday period I’ll still respond to emails, although only the more time-sensitive ones for now. But again please keep in mind I’m semi-retired and might only sit at my pc once a week (unless there’s an urgent issue). Some of the delays are more than everyone would like, and I’ll try to keep up with emails. From about 5th January I’ll work on catching up on emails. Players can still contact me anytime (via phone messages) with urgent matters relating to servers being online. On a final note for the year, I hope everyone has a good Christmas break and takes time to unwind. The post ..read more

From now on we’re using a new private messenger app called Session. Get it from https://getsession.org/ When you’ve installed it, you create your “Session ID”. This is basically your username. When you’ve created your Session ID, contact me via encrypted email and ask for my ID so you can message me. Also specify who you are by stating your encrypted email address. Remember this app is ONLY for emergency support, like if a roulette computer server is down. But we will also use it for booked support sessions. The post New Private Messenger App appeared first on Roulettephysics.com News & An ..read more

Over the past few weeks, I havent been getting any Wickr notifications, so I haven’t been aware of server issues without checking my email. The problem was players were still abusing the Wickr by sending me messages that weren’t critical. So I disabled notifications temporarily, but forgot to re-enable them – I thought I had, but missed one setting. The problem appears fixed now. Normally I will respond to a Wickr message within a minute or so, unless I’m asleep. Check my hours (Melbourne Australia), and if I’m asleep (usually between 11pm – 6am), and you get no response, send a few messages ..read more

You can now have servers in custom locations. The benefits are: Get predictions 1-2 seconds earlier (useful if you really need the extra time) Every communication between the players and the server are much “snappier” because the ping is lower. Pricing: It takes me about 12 hours to set up a new server with a custom location (mostly because of uploads). And the cost for the actual server depends on where you want it, and the host’s prices. You pay the cost-price of the server, plus $100 setup fee. So if the server costs $300/month, then you pay $100 setup PLUS $300 per month (for however lon ..read more

I’m in the process of de-registering the company, so I’m closing the associated bank account too. Please do not send further payments to the previous address as they’ll bounce back to you. Any payments you recently sent would have arrived by now. As per earlier notice, I’m retiring and am not taking new players at least for the system. I haven’t been for over a year now. I’ll still take new computer players (www.roulette-computers.com) on a case-by-case basis. FOR EXISTING PLAYERS: I’ll still maintain the roulette computer servers as promised. FEW NEW COMPUTER PLAYERS, OR ANYONE SENDING ME PAY ..read more

I’ve been very preoccupied with unrelated business, so my responses have been slow for some time. But I explained this would be the case long ago. I haven’t been taking new players for the system for around a year now, and my support for system players “officially” stopped just recently. This means I no longer have a legal obligation to support system players, although I still will. Of course access to the jaa and related software will continue regardless. System players: please keep in mind I’m semi-retired, and gave notice of the situation over a year ago. Virtually no players would be affec ..read more

The server address has changed for the phone app. The new address is in the knowledgebase article at https://www.roulettephysics.com/forum/index.php?action=kb;area=article;cont=65 (log into your forum account first). The old address will not work anymore. The post New JAA Phone Server Address appeared first on Roulettephysics.com News & Announcements ..read more

Within the next few days, almost everyone will need new IP addresses and PORTS to use in the mobile phone apps. This will apply to the Hybrid, Remote Uber, and JAA phone. Without the correct IP and port, you wont be able to connect to your server. Make sure your whole team has the updated details. If I see your server is being used when I’m doing the changes, I’ll delay your changes until your server isn’t being used. Monitor your email for the updated details, so your team can change the app settings without much delay. I will email each team leader with their new IP and ports to use. Keep th ..read more

All servers are back online, but many are not at their intended destination because of flooding throughout Sydney. The flooding may not subside for 1-2 weeks. I’ve had to use alternate hardware and locations because the original servers are stuck in transit. At this stage I’m not sure if or when they’ll arrive, because they may be damaged. Covid (actually governments) has kept many casinos locked down so most of you can’t play anyway. The situation wont last forever though. Because the hardware is different, there may be some differences, such as screen resolutions, and custom port-forwarding ..read more

Some servers are moving to Perth (far Western Australia), which benefits players in Europe. And some to Sydney (East coast), which benefits players in North & South America. The ping improvement will be between 70-100ms depending on where you are. It isn’t much difference for prediction times. But it should significantly improve remote desktop connection quality. The whole migration process will take around 2 weeks. It will depend on variables beyond my control, like data center staff schedule. I expect the downtime will be around 10th – 20th March. The post Expected server downtimes appea ..read more