Health insurers today are facing a rapidly evolving landscape of complex expectations and requirements. Whether it’s responding to government mandates regarding interoperability and data privacy or customer demand for a seamless digital experience, constant evolution is key to staying at the forefront of industry standards. Your future success will be determined by the investments you make now in your capabilities and technology. IDC Market Glance: Payer, 2Q24 Perficient is excited to be included in the IDC Market Glance: Payer, 2Q24 (doc #US51961724, April 2024) report. According to IDC, thi ..read more

In today’s rapidly evolving healthcare landscape, payers face numerous challenges in delivering efficient and personalized services to their members. The traditional healthcare experience is often fraught with complexities, inefficiencies, and a lack of transparency, leaving both payers and members frustrated.   The Challenges:  Lack of a Single Member View: Payers often struggle with fragmented member data across various systems, leading to a lack of a unified view of their customers. This disconnect can hinder their ability to provide personalized services and make informed ..read more

In an era where automation plays a pivotal role in reshaping businesses, selecting the right partner for automation fabric services is critical. Forrester’s report, The Automation Fabric Services Landscape, Q1 2024, offers insights into the evolving landscape and recognizes notable providers in the industry. Perficient is listed among these notable providers as a large automation fabric consultancy, with an industry focus in financial services, healthcare, and manufacturing/production of consumer products, and a geographic focus in North America.   Understanding Automation Fabric Servic ..read more

We’re all about opening doors for consumers, members and patients in the healthcare space. We shared a three-part series on the digital front door designed to help healthcare organizations (HCOs) create cohesive experiences that are welcoming to consumers. But having a digital front door implies that a digital back door exists. And therein lies the problem. The term “digital back door” is harder to define than its forward-facing counterpart. There are two main definitions in play in the industry. The first is fairly innocuous. The second is … well, very much not. And misunderstandings around ..read more

Our experts are closely monitoring nine healthcare trends that are shaping industry leaders’ strategies in 2024. And this year is especially interesting, because some of the biggest and fastest healthcare industry shifts in decades are happening right now. As such, forward-looking healthcare organizations (HCOs) that are on-track to differentiate their brand in the modern marketplace demonstrate some key characteristics: Pragmatically progressive strategies Strong partnerships to see those strategies through Let’s dive into the nine healthcare trends and pragmatic innovations that our expe ..read more

For medical device companies, building loyalty among nurses is a key element in driving growth. In this post, we’ll look at four loyalty builders for the nursing population. These loyalty builders are designed to engage and drive relationships among this critical stakeholder group. Nursing is the most trusted profession in the U.S. In fact, 78% of people report that nurses have “high or very high levels of honesty and ethical standards,” according to a 2024 poll. Now, while we tip our hat to all the nurses out there, this incredible statistic doesn’t come as a huge surprise. It’s no secret t ..read more

The ability to offer healthcare products and services digitally is more important than ever. In fact, the global healthcare eCommerce market is projected to reach $994.2 billion by 2030. But a complex regulatory landscape and data privacy and security concerns are formidable obstacles. Additionally, consumer demand for proactive, personalized experiences is at an all-time high. So how can healthcare and life sciences organizations capitalize on this opportunity? HIPAA-Ready and Personalized Commerce Lunch at Adobe Summit Perficient and Adobe are partnering at Adobe Summit 2024 to share insi ..read more

HIMSS24 draws together a vibrant and diverse community of healthcare trailblazers from around the world. And it’s all happening right now in Orlando. Howard Krain | LinkedIn Attendees include visionary healthcare leaders, innovative disruptors, and dynamic market suppliers, among many, many other movers and shakers. Perficient’s Howard Krain, is excited to attend again this year, and shared, “HIMSS provides a unique opportunity to network with like-minded executives and learn about the latest trends and innovations within the industry. It brings together experts, vendors, and thought leade ..read more

In the latest episode of the Sitecore Sessions, our Sitecore MVP’s, Megan Jensen and Myself met with healthcare strategists Priyal Patel and Michael Porter to discuss healthcare trends, our success in delivering healthcare projects with Sitecore, the challenges and opportunities we’ve been seeing across composable, finding search and leveraging AI. You can watch the whole discussion here:   The rest of this article was generated by AI based on the discussion in the Video The Journey to Healthcare Excellence with Sitecore The healthcare industry stands at the forefront of technological ..read more

As we explored in our previous blog, prescription drugs reach patients through a complex web of entities. Pharmacy benefit managers (PBMs) play a crucial role. Yet the PBM landscape is rife with tension. PBM is Transforming The PBM market, despite concerns about reduced competition, is undergoing a dynamic transformation. Various developments are injecting competition and the potential to disrupt existing PBM business models. Emerging themes among new entrants include technology, transparency, data-driven strategies, and enhanced patient experiences, challenging traditional PBM models in mul ..read more