Coaching vs. Feedback: A Guide for Sales Managers
LevelEleven | Sales Performance Blog
by Kim Cotzias
3w ago
If you ask sales managers their thoughts on the purpose of coaching, many will say they use it to correct negative behaviors via real-time feedback. This results in the following type of situation: A sales rep just finished a rather tough call. As soon as he hangs up, his manager comes up to his desk and says, “I think you’re doing a great job, but…[insert negative observation here]” The sales manager walks away, feeling certain that their feedback has coached their rep and made a difference. The rep, on the other hand, has no input on how to change their behavior —  just that they did s ..read more
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Why You Should Reinforce Sales Coaching with Gamification
LevelEleven | Sales Performance Blog
by Kim Cotzias
6M ago
Sales leaders face many challenges on any given day. One of the biggest is knowing how to be an effective coach. You can have all the right strategies in place, but everything can quickly go out of the window when individual sales reps leave those coaching sessions.  This isn’t to say that you’re a bad sales coach. Much like your challenges, teams face obstacles of their own and it can be difficult to cut through the noise to focus on what’s most important. Perhaps an unexpected way to have your coaching efforts create a lasting impact is to reinforce them with the inclusion of gamificati ..read more
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Re-Evaluating Sales Team Goals Mid-Year and Beyond
LevelEleven | Sales Performance Blog
by Kim Cotzias
10M ago
The year is flying by, and we’re already halfway through the second quarter of the fiscal year. This is a critical time of year. There have been plenty of deals and enough action to really start taking a good look at how teams are performing.  You have plenty of data at your fingertips to analyze and, with the right tools, you can feel confident in the direction you’re going. Whether your teams have been crushing quotas or not, it’s important to periodically assess goals.  What does this look like? Let’s get into it. 1. Reflect on the “Why” What were those goals again? A simple way t ..read more
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4 Foolproof Sales Contests to Kick Off Q2
LevelEleven | Sales Performance Blog
by Kim Cotzias
11M ago
April. What a time for new beginnings! It’s the start of Q2, and so many teams are looking for great ways to keep the momentum going — or to get back on track if Q1 didn’t deliver as well as hoped.  So what is the best way to celebrate the start of a new quarter? We’d argue that the answer is holding a sales contest. The science is on our side when it comes to gamifying the workplace experience with the implementation of a sales contest. These exciting events shake up the status quo, boost team morale, encourage healthy competition, and even help to drive lasting behavioral changes that h ..read more
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Sales Coaching Best Practices
LevelEleven | Sales Performance Blog
by Kim Cotzias
1y ago
Sales leaders face a common challenge: you need your employees to be at the top of their game. A lot of the time, precious resources are wasted on infective coaching strategies and it turns into a game of throwing stuff to a wall and hoping something sticks. Leaders generally understand the importance of sales coaching, but there is a disconnect that occurs when it comes to zeroing in on an impactful strategy. If you’re one of the countless organizations hoping to boost your reps’ sales numbers, you need to ask yourself: what does an effective sales coaching strategy look like? The Recipe for ..read more
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Leads Are in the Air: 5 February Sales Contest Ideas
LevelEleven | Sales Performance Blog
by Kim Cotzias
1y ago
February is a great time to consider launching a sales contest. Love is in the air, and so are sales leads. We’ve made it through the first month of the year, and many of us are looking to finish out the quarter stronger than ever. Boost team morale, encourage healthy competition, and liven up the company culture this month by implementing a sales contest (or a few). These contests can get your reps hyper-focused on specific goals or metrics for a short period of time to promote the right activities to achieve them. There’s a lot of science on our side when it comes to this form of gamificatio ..read more
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LevelEleven Fall 2022 Release
LevelEleven | Sales Performance Blog
by Kim Cotzias
1y ago
We are excited to bring you the latest updates to LevelEleven in our Fall 2022 Release. This release boasts an exciting focus on Scorecard enhancements that make it easier than ever for teams to get started, as well as exciting new integrations.  The full list of updates can be found in the link to the Release Notes below, but please read on to learn more about the latest offerings from LevelEleven. Scorecard Enhancements The Fall 2022 Release boasts a large focus on updates to Scorecard. The various enhancements are designed to help get users started quickly and effectively. Now, you can ..read more
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Principles of Gamification: Engaging in the Mission
LevelEleven | Sales Performance Blog
by Kim Cotzias
1y ago
Welcome back as we continue our conversation around gamification. In the previous blog, you were introduced to the bare bones of the concept and some of the psychology behind it. You learned that when implemented the right way, gamification has the power to reinforce behaviors to help employees reach their full potential. In this next part of the blog series, we’re going to hone in on that concept of full potential. We’ll use video games as a home base for analogies, so in the case of discussing full potential, think of how video games possess an overarching mission and story to guide you to t ..read more
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Principles of Gamification: The Game is Afoot
LevelEleven | Sales Performance Blog
by Kim Cotzias
1y ago
Picture this: your loved ones are gathered at the dinner table, chit chatting around nearly empty serving dishes after enjoying a meal. Clean up is happening around you, but the joy of the evening is lingering and no one is ready to turn in for the night. Someone pulls out a beloved board game you haven’t played since you were younger. Competition and laughter fill the room. You’re smiling, aren’t you?  Every element of a game offers something special to people — they bring people together, they create joy, they teach new things, they sharpen skill sets. For that reason, it’s no wonder th ..read more
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LevelEleven Summer 2022 Release
LevelEleven | Sales Performance Blog
by Kim Cotzias
1y ago
We are excited to bring you the latest updates to LevelEleven in our Summer 2022 Release. We’re introducing exciting new features, but we’ve also taken a step back to enhance the ways we motivate teams and help support growth, sustainably.  The full list of updates can be found in the link to the Release Notes below, but read on to learn some of the great new offerings from LevelEleven. LevelEleven is More Flexible than Ever With the brand new LevelEleven Data Import, users can now import external data directly into LevelEleven. This offers more choice and flexibility and it’s ideal for t ..read more
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