Dynamics 365 Updates October 2020 and January 2021 IMPORTANT
Caltech CRM Blog
by Catherine
3y ago
if you are using Dynamics 365 for sales, service or team members, please note updates that are due to be applied in October 2020 and January 2021.  Get ready and find out more here:   General Availability Deployment    After many months of anticipation the general availability deployment schedule has been set as:   Europe : 16 – 18 October Great Britain : 9 – 11 October.   To get ready or find out more please read more from Microsoft by clicking here.   Team Members Enforcement    Further to our blog in February the Dynamics 365 Team Member license ..read more
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Deprecation in Dynamics 365 in 2020
Caltech CRM Blog
by admin
4y ago
Deprecation in Dynamics 365 in 2020   For our Online customers these deprecation elements in Dynamics 365 will be available in April / October 2020.  For our on premise and hosted clients, some of these deprecations will be realised in upgrades / later releases.  Get ready for the deprecations in Dynamics 365 this year and learn more about what it will mean for your instance. Legacy Web Client The Dynamics 365 web client is being deprecated on 1st October 2020.  This means that all Dynamics 365 users will have to move to the Unified Interface by this time.  The functio ..read more
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Dynamics 365 Outlook Com deprecate 2020
Caltech CRM Blog
by admin
4y ago
Dynamics 365 Outlook Com deprecate 2020 What this Means The Dynamics 365 Outlook Com deprecate in 2020 is happening.  Microsoft has announced the deprecation of the Dynamics 365 for Outlook, which is the Outlook COM add in.  Microsoft had announced they would deprecate this a few years about back in 2017, however at that time the new replacement which is the “Dynamics 365 App for Outlook” didn’t cover all the functionality.   Fast-forward to 2020 and the Dynamics 365 Com for Outlook will be deprecated from March 2020.  Please note that all Microsoft Dynamics 365 Online cust ..read more
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Wave 1 Release Plan 2020 Microsoft Dynamics 365
Caltech CRM Blog
by Catherine
4y ago
Wave 1 Release Plan 2020 for Dynamics 365: Key Dates Microsoft released its latest Wave 1 plans at the end of January 2020, with new applications and over 400 new features becoming available.  The full plans can be found in a 500+ page document demonstrating Microsoft’s commitment to the Dynamics platform.  We have picked out the key enhancements of the Wave 1 Release Plan 2020 Microsoft Dynamics 365 we thought were pretty great.  Read on for our key tips, or download the full document here. 27th Jan 2020 – Key plans available 3rd Feb 2020 – Test new features 1st April 2020 – Pr ..read more
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Caltech CRM’s response to Covid-19
Caltech CRM Blog
by Catherine
4y ago
It’s been a month of change for all of us across the UK and our thoughts go to anyone who has been affected by Covid-19 directly.  At this challenging time, our priority was for the safety and wellbeing of the Caltech team and our customers.  Please see our response, Caltech CRM’s response to Covid-19.   Since March 13th Caltech CRM closed its office location for the time-being in West Yorkshire, and the team are now working from their homes.  As the impact of the crisis escalates, we are fully committed to continuing to provide our clients with the support and guidance they need.  We are stri ..read more
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Video Conferencing The Winner Over Coronavirus
Caltech CRM Blog
by Catherine
4y ago
Many businesses we talk to are now starting to work from home wherever possible to minimise travel and to continue business operations.  Caltech has put this in place last week, so business as usual but just working remotely.  Using video conferencing has been great and is keeping everyone in touch and we still get to see each other face to face, essential in these unsettling and what can be lonely times.  Indeed we see video conferencing the winner over Coronavirus…   The use of video really adds value and encouraging all staff to use it is great as sometimes voice alone just isn’t the same ..read more
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Dynamics 365 Team Member License Enforcement
Caltech CRM Blog
by Catherine
4y ago
Are you ready for the Dynamics 365 Team Member License Enforcement from Microsoft?  If not get ready here.   Microsoft launched a new Team Member license in October 2018 reducing the custom entities usage and also removing some rights on the Account record.  Any customer purchasing a new Team Member license from April 2019 will be working to the licensing restrictions set in October 2018.  If customers purchased a Team Member license prior to October 2018, then when the licenses renew after June 2020 with Microsoft, the users will move onto this new SKU, set in October 2018.   Microsoft releas ..read more
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How to Install Outlook client for Version 9
Caltech CRM Blog
by Catherine
4y ago
Here are our top tips of how to install Outlook client for Version 9.  We hope it helps to get more from your Microsoft Dynamics 365 Outlook link.   Looking for other tips, tricks or how tos?  Contact us and see if we can help.  enquiries@caltech.co.uk    Firstly, open up the Microsoft download for the Microsoft Dynamics 365 Outlook client. After you’ve opened the link, select ‘Download’. This will show two different versions of the outlook client that needs to be installed. The two versions are for the 32- and 64-bit versions of Microsoft Outlook. To find out the version of the users’ Outlook ..read more
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Re-scheduling your Microsoft date for Unified Interface transition
Caltech CRM Blog
by Catherine
4y ago
Caltech blogged last October about the forthcoming migration to the unified interface for all Dynamics 365.  The transition will happen for all Online clients by October 2020.  Read more about migrating to the unified interface here.   Getting prepared to migrate to the unified interface Caltech is working with its clients to ensure that they are ready for migration.  if you would like to take out an audit please contact your account manager.   If you are not a Caltech client and are using the Microsoft Dynamics Online platform please contact us and we can offer you an audit for the unified in ..read more
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OUR FESTIVE OPENING TIMES
Caltech CRM Blog
by Catherine
4y ago
Here’s how to contact us, should you need support over the festive period.   The post OUR FESTIVE OPENING TIMES appeared first on Caltech ..read more
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