Here at Webex, we are dedicated to keeping people connected for seamless collaboration. In today’s hybrid work environment, it is paramount to provide the right tools to connect, collaborate, and engage, regardless of location. With the Webex Suite, we offer eight intuitive workloads empowering hybrid workers to stay productive and connect effortlessly. Webex Events is one of the powerful tools that allows you to host engaging in-person, hybrid, and virtual events, with up to 100K attendees per event. Let’s take a closer look at how Webex Events can elevate your event experience. Your browser ..read more

This series focuses on SDP, the Session Description Protocol, the method by which almost all modern video-conferencing systems negotiate the contents of a call. We’ll start with an introduction and go into detail on various aspects of SDP and its usage in the next few blogs. What is SDP? When we place a call to another person, or to a server, the part of that most visible is the decision to make the call itself: to agree to communicate. But while the users are pressing the ‘make call’ or ‘answer call’ button, behind the scenes the clients and/or servers are conducting a much more detailed nego ..read more

We’re excited to share that Cisco was recently named a 2024 Customers’ Choice in the Meeting Solutions category. According to Gartner Peer Insights, this distinction recognizes vendors and products that are highly rated by their customers and represents a top-level synthesis of vendor software products most valued by IT enterprise professionals. We are grateful to our customers for placing their trust in the Webex Suite to facilitate their remote and hybrid meetings. Your invaluable feedback has been the cornerstone of our innovation, driving us to continuously enhance our platform. Through yo ..read more

Cisco is committed to continuously advancing state-of-the-art speech enhancement AI technology, such as Background Noise Removal, Optimize for My Voice, and HD Voice. These innovations are designed to benefit a wide variety of users across a diverse range of languages, accents, devices, and environments. Ensuring these features perform well for everyone involves large-scale testing to confirm they are effective, useful, and aligned with Cisco’s Responsible AI Principles. To tackle the challenges of conducting such tests without incurring high costs, the Collaboration AI Engineering team has de ..read more

In this hybrid work environment, we strive for work-life balance by making our day more productive and efficient. Not all work requires us to meet or when it’s not practical to attend a meeting, we could all use async tools to connect and collaborate with team members no matter where they are. This is where Webex Suite offers Video messaging (Vidcast) as one of the eight out-of-the-box tools for anyone to collaborate at their own time. Launched back in 2021, this is a popular tool allowing you to create and share short video messages, explain in your own words, and share with greater clarity e ..read more

Last week, Orlando was teeming with Webex partners, customers, and IT pros from across different industries at Enterprise Connect 2024. Each event unveils new advancements in communications and collaboration, solidifies customer and peer connections on the show floors, and inspires the crowd with visionary keynotes from experts like Javed Khan, Senior VP and GM of Cisco Collaboration. “Cisco has been coming here for a long time, and we’ve seen it all,” Javed told the crowd on Tuesday. “Just think about how much collaboration has changed in the last couple of decades.” From IP telephony to mobi ..read more

I joined the Calling team at Cisco, it’s hard to believe 18 years ago, working on connecting mobile phones to our calling platform. At that time, many articles were saying “The desk phone is dead.” Fast forward 8 years, I moved to the phones team focused on adding features to integrate mobile phones and desk phones. That year we introduced the 8800 Series, our bestselling phone portfolio. We’ve continuously been gathering insights on desk spaces to figure out what’s needed. COVID changed the playing field by bringing a new dynamic to the workplace – so we engaged customers, analysts, and partn ..read more

Thousands are attending Enterprise Connect 2024 this week in Orlando to witness the latest innovations across AI, collaboration, and customer experience. For Webex, this week is packed with exciting launches, informative sessions, and interactive demos. Let’s see how these innovations can unlock new experiences for you to collaborate and elevate teamwork across the globe. AI is changing the way we work together, and Webex has been at the forefront with AI innovations such as AI Assistant, award-winning background noise cancelation, real-time translations, and more. While the underlying technol ..read more

Despite advances in audio and networking technology, choppy audio remains one of the biggest challenges for meeting participants. Unclear audio derails conversations and frustrates participants. Arguably, audio is the most important component of a video conference. At Webex, we have been hard at work to solve this problem and recently introduced the Webex AI Codec, which applies advanced neural networks and machine learning to speech to greatly improve hybrid work experience in lossy network situations. Delivering What’s Next for Audio Experiences We are not building AI as a novelty or for the ..read more

Table of Contents: Customer Experiences Employee Experiences IT Experiences Fostering Human Connections in an AI-driven World We are in the middle of a major technological transformation that promises to change how we work and collaborate. We’re already seeing the benefits that AI can bring, but in an AI-first world, human interactions – experiences – matter more than ever. Experiences, connections, and interactions—these are at the heart of collaboration. Things like real-time discussions, sharing of ideas, and brainstorming are the moments when teams make progress and real work gets done ..read more