Coffee Roast is brewing up a strong cup of reviews
RepCheckup
by Garrett Smith
9M ago
In our SEO and GMB management efforts in the restaurant/hospitality space, we noticed a new player to be aware of. If you have a cafe, coffee shop, restaurant chain, or any service business that serves coffee, Coffee Roast (www.coffeeRoast.com) is a great emerging site to have a presence on. It’s a site for discovering the best coffee beans and drinks by location. It’s started to rank highly in discovery for product-driven cafe research.     Coffee Roast markets itself as a platform for discerning coffee lovers, allowing them to explore detailed reviews and ratings of roas ..read more
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The Case of the Fake Duplicate Reviews
RepCheckup
by Nancy Roque
4y ago
As the author of Fake Patient Reviews, I know that fake reviews are a big problem in the online review world. It affects every industry. Doctors are just as likely to get hit with a fake review as a plumber, retail shop, bakery, or lawyer. Naturally, I try to keep an eye out for fake reviews that stand out to me while I’m browsing the web. Sometimes, though, a great fake review just falls into your lap. Since we manage a dermatologist’s Yelp account, I received a notification that a new review was left on their profile. Unfortunately, it was a negative review that made a handful of serious cla ..read more
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RepCheckup Partners With CareDash to Make Patient Review Management Easier
RepCheckup
by Nancy Roque
4y ago
Today, we’re excited to announce our partnership with CareDash, the web’s fastest growing healthcare review website. Now, RepCheckup users to respond directly to reviews left on their CareDash profiles without having to leave the RepCheckup dashboard. The partnership comes as a result of our new DirectResponse feature, which allows users to respond to their online reviews faster than ever before. Since today is the big day, I caught up with RepCheckup Founder and CEO, Garrett Smith, to hear what he had to say about the new partnership. “We’re excited to be partnering with an organization li ..read more
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RepCheckup Releases DirectResponse and Other New Features
RepCheckup
by Nancy Roque
4y ago
The world moves fast. The same can be said for online reviews…and hopefully your review responses. That’s why we’re excited to announce a number of new features that will make managing and responding to your online reviews faster, and easier, than ever before. Before we dive into the details, here’s an overview of what’s new in our latest release:  DirectResponse: Connect your review site accounts to enable DirectResponse, which allows you to respond to your reviews without leaving the RepCheckup dashboard. CareDash integration:  Connect, monitor, and respond to your CareDash revi ..read more
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How Google’s Change to Review Rich Results Will Impact You
RepCheckup
by Nancy Roque
4y ago
 In September, Google implemented a change that completely shifted the way its crawlers interact with the review rich snippets that used to help get reviews on a webpage to show up on SERPs. This change shakes up an old practice that allowed businesses to use review rich results to better compete on search results pages.  Now, Google reported that they changed their algorithm to “not (display) review rich results anymore for the schema types LocalBusiness and Organization (and their subtypes) in cases when the entity being reviewed controls the reviews themselves.” If you’ve been relying ..read more
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How to Get BBB Reviews in Bulk
RepCheckup
by Nancy Roque
4y ago
When you’re looking to get reviews in bulk, your best option is going to be using an online review management tool. However, there are several ways that you can work on getting BBB reviews in bulk. In this guide, we will be discussing the top 3 options you have.  Want BBB Reviews in Bulk? To get as many reviews as quickly as possible, test out these options: Individually Ask Your Customers Always Ask In-Person Use an Online Review Management Tool Individually Ask Your Customers for Reviews For many businesses, collecting customer information is par for the course. You should be ga ..read more
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How Many Yellow Pages Reviews Do You Need?
RepCheckup
by Garrett Smith
4y ago
One of the most popular questions that we hear is: how many Yellow Pages reviews do I need to be successful? The truth is that there is no good answer to this question. Reviews don’t have a cut-off number for many reasons, including: You Can Never Get Enough Good Feedback Customers Trust Newer Reviews Your Competitors are Always Getting New Reviews To get a full understanding of why on-going online review management is important, continue reading this guide.  Why There is No Magic Number of Yellow Pages Reviews 1. You Can Never Get Enough Good Feedback There’s an old saying: all ..read more
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How Long Do Reviews Stay on BBB?
RepCheckup
by Nancy Roque
4y ago
The Better Business Bureau (BBB) has been around for over 100 years. Since the BBB started in 1912, it has been working to create a market full of trustworthy businesses with great services. As a result, many consumers will head to BBB first to figure out if a business is worth working with. Over the years, the Better Business Bureau has incorporated new features, including online reviews.  Do Reviews on BBB Expire? For better or for worse, reviews on the Better Business Bureau don’t actually expire. So, once someone posts a review on your BBB profile, it’s there to stay. This prac ..read more
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How to Get BBB Reviews
RepCheckup
by Nancy Roque
4y ago
Getting reviews on your Better Business Bureau profile is a fantastic way to improve the reputation of your business. With over 100 years of history protecting consumers from shady businesses, customers from every industry are bound to interact with the BBB at one point or another. Despite being a heavy-weight in the consumer protection industry, many businesses tend to overlook BBB as an outlet for good reviews. How You Can Get More BBB Reviews  Ask In-Person Text and Email Your Request Create Online Review Cards Let’s take a look at what goes into each step: 1. Ask In-Person ..read more
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Where Does Yellow Pages Get Their Reviews From
RepCheckup
by Garrett Smith
4y ago
Like most business directories that support online reviews, Yellowpages gets reviews from your customers! It’s been proven time and time again that customers trust online reviews. You may have the best marketing team, but customers still prefer the information provided by reviews. This is because online reviews have always been an honest outlet controlled by customers. Since Yellow Pages is one of the top business directories in the world, your profile there matters. Make sure that your business information is up to date and that you have a great log of reviews there. When someone sea ..read more
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