Call Centre Helper | Industry Insights
Call Centre Helper | Industry Insights
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Call Centre Helper is the UK's most popular call centre magazine. It is a free, online weekly magazine aimed at giving call centre people up-to-the-minute advice on how to make their businesses work more effectively.
The Top 10 Call-Closing Statement Examples
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5d ago
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21 Ways to Say “I’m Sorry” and Apologize to a Customer for Bad Service
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What is Attrition Rate and How to Calculate It
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The Key Elements of a CX Lifecycle and Ways to Improve It
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Mastering CLI Compliance: Navigating Ofcom Regulations
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HP | Poly Customer Welcome Centre Tour and Demo
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Unleash Gen AI-Powered Growth in Your Contact Center – Webinar
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Alpha, Bravo, Charlie… What is the Phonetic Alphabet and How Does it Improve Call Centre Service?
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2w ago
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Contact Centre Dashboard Excel Template
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Guide: How to Foster a Digitally Mature Mindset for CX Excellence
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2w ago
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