Ambs Call Center blog
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Tips, tricks, and inside information from answering service veterans on how to create a culture of professional, customer-focused voices.
Ambs Call Center blog
6d ago
Ever make a call to a business because you have a pressing need? Then finally, you reach a live agent, but you can’t understand a word of what they’re saying? Is it frustrating? That’s the experience your customers may have when you hire a call center that outsources its services overseas ..read more
Ambs Call Center blog
1w ago
Your medical practice has finally decided on the need for a medical answering service. Maybe you’ve never had one before, or maybe you just simply don’t know what’s required ..read more
Ambs Call Center blog
1M ago
If you’re in healthcare, you already know how important using a medical answering service is. But, when choosing one, what exactly should you be looking for ..read more
Ambs Call Center blog
1M ago
In the fast-paced world of healthcare, having a reliable physician answering service is crucial. Whether you’re a physician, run a medical office, or manage a healthcare facility, finding the right answering service can make all the difference.
“But there’s so many medical answering services! Which do I pick ..read more
Ambs Call Center blog
1M ago
If you’re in charge of your company’s staffing needs and you say, “Okay, there’s got to be a better way to keep track of all our employees' call outs”, you’re in the right place ..read more
Ambs Call Center blog
8M ago
Property management companies are responsible for handling the daily real estate matters for landlords and property owners who are not present. These companies typically charge a percentage of the rent collected, which motivates them to prioritize tenant satisfaction, maintain high occupancy rates, and ensure timely rent payments ..read more
Ambs Call Center blog
2y ago
In our 89 years in existence, we’ve never faced something so impactful as the Coronavirus pandemic. I’m proud of how dedicated our team has been, showing up 24/7 to help our clients and their callers. It hasn’t been easy, and we’ve all been working overtime to help our customers ..read more
Ambs Call Center blog
3y ago
Ambs Call Center is humbled to accept the exclusive ATSI 2021 Diamond Plus Award of Excellence for best answering service. This annual award is presented by the Association of TeleServices International (ATSI) an industry trade association for telephone answering service providers. Now an 18-time winner overall and 11 consecutive year winner, Ambs Call Center was presented with the award at ATSI’s 2021 conference in Kansas City, MO ..read more
Ambs Call Center blog
3y ago
Unless you work in health care, you probably aren’t particularly excited about dealing with sick people all day ..read more
Ambs Call Center blog
3y ago
When you need to relay important information to employees, oftentimes it can be a huge challenge to do so fast and effectively. Many companies do this by making phone calls which get sent to voicemail. While others send emails that go unread ..read more