As companies make digital transformation both an immediate priority and an ongoing process for the future, I see a worrying trend in many organizations. To read this article in full, please click here (Insider Story ..read more

Artificial intelligence was once a magical concept, the stuff of science fiction. Now, after decades of research and commercialization, it’s just another foundational tool to keep the enterprise stack running. To read this article in full, please click here (Insider Story ..read more

Moving an AI project from ideation to realization is a vicious loop, and there is only one way to resolve it – don’t let the loop begin! That is true because data deserves expert handling at all levels. Starting with extracting it from different sources to cleaning, analyzing, and populating it, machine learning systems are prone to latencies if the underlying architecture lacks an operational approach to ML – known as MLOps.  Most AI projects do not make it to production due to a gap that sounds very basic but has a massive impact: improper communication between the data scientists and t ..read more

When working with organizations on their service delivery capabilities, there are two recurring themes, which are somewhat humorously contradictions.  Many organizations simultaneously have a view that they are unique, while also deciding that they can borrow the work of others and everything will work out fine.  Both of these things are true. Flow As someone who has made organizational and technical transformation throughout my career, I’ve often come up against “that will never work here.”  It often manifests itself as “we can’t be more like Netflix because they only serve mov ..read more

Many organizations have begun incorporating DevOps into their IT mix, whether it’s for small projects or on a larger scale. To read this article in full, please click here (Insider Story ..read more

In the past year of navigating an unprecedented pandemic, organizations across all industries were forced to pivot their business and operating models to adapt to rapid technological change. Many companies quickly started investing in and practicing Agile development methods. While this wave of Agile adoption set the foundation for transformational change, the reality is most companies didn’t fully accomplish what they set out to with Agile. In fact, our research shows that going into the pandemic 40% of organizations felt highly agile when it came to flexibly making changes—that number has dr ..read more

What if I told you that Blockbuster had a 7-year head start on streaming video over Netflix?  What if I told you that before Prime Video, Prime Shipping, Google Docs, and Android phones, Amazon was a place to buy books and Google was just a search engine like Altavista.  Altavista? How were these companies able to enter new and existing spaces that had nothing to do with where they started and be successful?  They were good at delivering software.  Microsoft CEO Satya Nadella says, “Every company is a software company.”  If you buy a tractor from John Deere, one of the ..read more

The COVID-19 has significantly stressed the IT world, but it has also vindicated a range of infrastructure choices made by those who have been paying attention to emerging trends. The cloud for one has proved a panacea for many organizations weathering changes triggered by the pandemic. Automation as well has gained steam as enterprises took up the mantle from early adopters who were well-positioned when the pandemic hit thanks to previous RPA and AI bets. To read this article in full, please click here (Insider Story ..read more

IT automation is nothing new. Enterprises for years have looked for ways to reduce or eliminate manual processes that can slow down service delivery, introduce errors into systems, and increase costs. To read this article in full, please click here (Insider Story ..read more

Across nearly every industry automation is fast becoming king. Whether it’s through IT automation, robotic process automation (RPA), artificial intelligence (AI) or some other means of eliminating or reducing manual processes, enterprises across the spectrum seek to speed up all manner of functions to remain competitive — and IT is right in the middle of this movement. To read this article in full, please click here (Insider Story ..read more