In an industry that supports one in four jobs in the U.S., retail innovation is more than just a buzzword—it’s a necessity for businesses that want to survive and thrive in the rapidly changing and highly competitive retail market. Customers today can be fiercely loyal to the brands they love, but also demand a fast, seamless and personalized experience across all channels, whether they are shopping online, in-store or on their mobile devices. According to a recent PR Newswire article, having a seamless omnichannel experience is critical, as 50% of customers engage across three to five chann ..read more

Learn how Lumen can help you deliver faster, more reliable and more secure applications to your customers and employees. As an information technology (IT) leader, you understand the importance of having high-performing applications that meet—and succeed—the needs of your customers and employees. Whether you are running eCommerce, cloud or enterprise applications, you need them to be fast, reliable and secure. If you’re a growing business, scalability, adaptability and cost-effectiveness are equally important. But where do you start? As a global leader in network, edge cloud, security, and co ..read more

As technology evolves, so do the security risks that threaten your organization. Whether you are adopting new technologies to enhance customer experiences, streamline business processes or leverage data for AI-driven insights, you need to ensure that your security posture will be resilient in the face of an increasingly complex threat landscape. The Vulnerability Trifecta It’s critical to understand the implications your security posture has on your growth. Developing actionable plans to mitigate risks and promote data protection can propel your innovation forward. There are three major impl ..read more

The retail industry today is undergoing a massive transformation as consumer expectations, preferences, and behaviors change rapidly. Retailers face increasing pressure to deliver exceptional omnichannel customer experiences and reimagine their operations and supply chains, all while improving their profitability and sustainability. To achieve these goals, retailers must adopt innovative, cost-effective technology solutions that can help them maximize operational efficiency, enhance their customer loyalty, and drive growth. Minimizing Retail Shrinkage, Controlling Inventory Costs and Improvi ..read more

Digital transformation adoption in the public sector has increased in recent years to meet the needs and expectations in communities. Like the private sector, public agencies are facing similar challenges of improving service delivery and enhancing experiences in a digital driven age. The urgency for digital transformation is pushing agency leaders to accelerate their move to cloud-based solutions. Here are some considerations that are on the minds of agency leaders: Legacy Technology Modernization The need for services based on digital applications has increased in public agencies in recent ..read more

In this digital age, the finance sector faces unprecedented opportunities and challenges. The market is highly competitive and dynamic, with newcomers and disruptors offering innovative products and services. Meanwhile, business leaders and consumers alike must make informed decisions on a regular basis for their everyday needs. As such, technological investments need to deliver value and efficiency, while enabling agility and innovation. How can finance organizations overcome these challenges and thrive in the digital economy? The answer lies in harnessing the power of data and analytics to ..read more

A guide for customers looking to optimize their digital experience with Lumen solutions and services In today’s competitive and fast-changing business environment, having reliable and high performing applications is crucial for delivering value to your customers and staying ahead of the competition. No matter what application you are running, you need to ensure that it can handle the increasing demands of your users, the complexity of your data, and the security of your transactions. But how can you achieve this without spending too much time and resources on managing your infrastructure, tr ..read more

The retail industry is undergoing a digital transformation, driven by changing customer expectations, omnichannel strategies and eCommerce platforms, with security risks evolving just as fast. Risks such as data breaches, downtime, organized retail crime and return fraud, and supply chain disruptions can damage customer trust, brand reputation and revenue streams, as well as incur fines and legal costs. Read on to find out more about retailers’ evolving security landscape—and how to adapt to it. Threats Against Retail Resilience In retail, the customer is king, and modern customers expect se ..read more

The financial world has changed dramatically in recent years. The proliferation of fintech startups, online payments and open banking—which allows access and control of consumer accounts through third-party applications—has reshaped the competitive landscape, heightening both innovation and customer expectations. Perhaps it’s no surprise that 61% of customer banking executives say that customer expectations continue to rise, and 45% admit they’re struggling to keep up.1 Read more to learn how to secure your competitive advantage in the finance industry by securing your ecosystems. More Money ..read more

For companies that leverage technology to boost competitive advantages, innovation is the name of the game. Businesses strive to offer unique customer experiences, foster creativity and remain adaptable to the ever-changing market. But how can you achieve these goals without sacrificing security? Could the secret to balancing these demands be found in the benefits of entrusting a single provider? Security is the Catalyst Security is a multifaceted concept that goes beyond protecting data, networks and assets from cyberthreats. It also ensures the reliability, availability and optimal perform ..read more