Performance Admin Blog
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Performance Administration Corp. provides personalized Maintenance Program Administration for Franchise Auto Dealers nationwide. Read Customer retention management and retention marketing strategies to increase service traffic and vehicle repurchases at the issuing franchise auto dealership.
Performance Admin Blog
3y ago
The coronavirus crisis is a first in our lifetime, but there are lessons to be learned from past emergencies, including the 2008 financial crisis.
The post What Can the 2008 Financial Crisis Teach Auto Dealerships About the Coronavirus Crisis? appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans ..read more
Performance Admin Blog
3y ago
As the coronavirus sweeps the globe, people are facing unprecedented amounts of stress and uncertainty, and everyone is looking for a COVID-19 update.
The post COVID-19 Update: A Letter to Our Clients During These Difficult Times appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans ..read more
Performance Admin Blog
3y ago
It’s important that auto dealerships focus on the real driving force behind the auto industry: Baby Boomers. But, how do you go about marketing to Boomers?
The post The Generation Gap in Car Dealership Customer Retention Part 2: Marketing To Boomers appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans ..read more
Performance Admin Blog
3y ago
To a millennial generation focused on saving money, owning a car has traditionally meant extra expense. So how should you go about marketing to millennials?
The post The Generation Gap in Car Dealership Customer Retention Part 1: Marketing To Millennials appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans ..read more
Performance Admin Blog
3y ago
How utilizing marketing and customer outreach can help you boost your customer retention plan and minimize customer churn.
The post Is Your Current Customer Retention Plan Paying for Itself? appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans ..read more
Performance Admin Blog
3y ago
It costs a lot more to find new customers than it does to keep the ones you already have. Is your auto dealership accurately measuring customer retention?
The post New Year, New Decade: Are You Accurately Measuring Customer Retention? appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans ..read more
Performance Admin Blog
3y ago
Is your complimentary maintenance program effectively bringing customers back? Are you properly tracking the customer journey?
The post Customer Retention Through Complimentary Maintenance Part 2: Tracking the Customer Journey appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans ..read more
Performance Admin Blog
3y ago
Auto manufacturer maintenance plans aren’t enough — dealers have to launch their own complimentary maintenance programs and run them effectively.
The post Customer Retention Through Complimentary Maintenance Part 1: Beyond Auto Manufacturer Maintenance appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans ..read more
Performance Admin Blog
3y ago
How is your dealership communication? We outline the three main pitfalls of dealership communication, and what franchise auto dealerships can do about them.
The post Addressing the 3 Common Pitfalls of Dealership Communication appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans ..read more
Performance Admin Blog
3y ago
Poor communication between businesses and customers has become a huge issue. Here are the 3 main pitfalls of dealership communication you must avoid.
The post How Dealership Communication Can Fail Your Customers appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans ..read more